Nuffield Health

Patient Accounts Officer

City of London IG9 5HX

Key information

Pay
Salary not listed
Hours
Part-time
Contract
Temporary
Posted date
17 Jul 2026
Closing date
31 Jul 2026

About this role

Patient Accounts Officer

The Holly Hospital - Essex | Finance | Bank Work (Ad-Hoc) | Part Time

Competitive hourly rate, depending on experience

Working on the bank means you are not contracted to a set number of hours per week but instead work on an ad-hoc basis to suit the needs of the business and your availability.

Nuffield Health is the charity that's building a healthier nation, one day at a time. From award-winning hospitals and leisure facilities to flagship community programmes - we'll do whatever it takes to look after the UK's wellbeing. It starts with passion and commitment to quality. It starts with you.

We are seeking a meticulous and dedicated Patients Accounts Officer to join our Holly Hospital team. In this role, you'll play a critical part in the billing process, contributing directly to the patient experience and the success of our services.

As a Patient Account Officer, you will

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Assist the supervisor and management of Salesforce queues

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Liaise with hospital teams to resolve billing issues and escalate when required

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Manage billing queries through the effective use of agreed procedures and in co-ordination with the customer services team.

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Propose improvements and seek opportunities to optimise ways of working within the team.

Helping you feel good.

We want you to love coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind. Here, you can choose from a range of fitness, lifestyle, health and fitness wellbeing rewards, such as free gym membership, health assessments, retail discounts and pension options.

At Nuffield Health, we take care of what's important to you.

If you like what you see, why not start your application now? We consider applications as we receive them and reserve the right to close adverts early (for example, where we have received an unprecedented high volume of applications). So, it's a good idea to apply right away to ensure you're considered for this role.

Apply today… It starts with you.