Visa Support Officer

University of Bradford

At the University of Bradford, our focus is on creating the conditions for social, cultural, and economic impact. We are committed to social inclusion. Our work to expand opportunity and enable students to reach their potential, has led to us topping the Social Mobility Index of English universities for the last five years. Our University Strategy sets out our ambitions for 2025 onwards, which we will achieve by using our proud heritage as a springboard and remaining steadfast in our commitment to equality, diversity, and inclusion.

Safeguarding

The University of Bradford is committed to safeguarding, protecting and promoting the welfare of children, young people, and Adults at Risk through robust safer recruitment practices.

Directorate

We are seeking a proactive, self-motivated and highly organised person for the role of Visa Support Officer within the Directorate of Outreach, Recruitment and Marketing. The successful candidate will be responsible for the operational provision of immigration and visa advice and support to current and prospective international students, including issuing Confirmation of Acceptance for Studies (CAS) letters.

The post holder will play an important role in supporting the University’s compliance with UKVI regulations affecting international students, working closely with colleagues across the University to ensure compliance with Student Route visa conditions. This role will also contribute to improving applicant conversion and student retention through timely, accurate and professional visa advice and guidance.

What you will be doing

• The Visa Support Officer will provide immigration and visa advice and support to prospective applicants and current students, helping them to make successful Student Route visa applications.
• The role will involve issuing CAS letters using the UKVI online service, ensuring all required checks are completed in line with UKVI and University requirements.
• The post holder will act as a key point of contact for colleagues in international recruitment, overseas partners, Faculties and Professional Services on matters relating to the Student Route of the Points Based System and UKVI reporting requirements.

Qualifications/experience

• GCSE English and Maths or equivalent, or equivalent experience
• Significant experience in HE/FE administration and the delivery of excellent customer service
• Experience of managing compliance with regulations

Celebrating Diversity – The University of Bradford

Within the Directorate of Outreach, Recruitment and Marketing, we are committed to creating an inclusive and diverse working environment where staff can be themselves and have the support and adjustments needed to be successful within their role. We welcome applications from candidates who can contribute to our commitment to equality, diversity and inclusion.