Endoscopy Reception Administrator | Mid and South Essex NHS Foundation Trust

As the Endoscopy Receptionist your role as the primary point of contact and support for patients and their families within the Endoscopy unit, providing a welcoming and professional reception, to ensure a comfortable and positive experience. Manage telephone enquiries from patients and internal departments with efficiency and courtesy. Support the Endoscopy booked admissions process and carry out a range of essential clerical tasks, including the preparation and management of patient documentation. Accurately utilise the hospital’s computerised patient information system and assist in data collection and reporting, as required.

The post holder will be expected to work independently to manage their own workload in line with service requirements and local policies. You will be an important member of the Endoscopy Administrative team with valued opinions that will be shared and discussed.

The post holder will work closely with the Junior Service Manager and Endoscopy Administration Team to co-ordinate and improve patient experience within the unit. You will build close working relationships with Medical, Nursing and Administrative members across MSE and have an opportunity to create change.

Our ambition is to deliver excellent local and specialist services, to improve the health and well being of our patients, and provide a vibrant place for staff to develop, innovate and build careers.

We aim to make the most of our skills and experiences so we can become the best we can be. As one organisation we will recruit the finest and retain more specialist staff due to more employment opportunities across our Trust.

Are you looking for an exciting new role? Using your unique qualities, then we want to hear from you!

For full details about this varied and rewarding role, please see attached job description.

We look forward to your application.

This advert closes on Tuesday 21 Jul 2026