Directorate Support Manager

To coordinate and manage medical staff rotas including on-call for all departments within the critical care and theatre service group to maintain clinical standards and ensure compliance with Working Time Directives and medical staff terms and conditions. To act as the first point of contact for all medical staff within the directorate and proactively deal with enquires from staff and external agencies in a professional manner to support the division in providing safe care to our patients. To be responsible for ensuring all rota gaps are clearly highlighted on our rota system, ensuring the Clinical Rota Convenor, Group Manager, Directorate Manager, Clinical Director and Consultant on call are appraised of the gaps to the service. To be responsible for sourcing interim cover where authorised. To be responsible for ensuring effective processes are in place for the production and distribution of the rota and the quality/accuracy of the rota to all essential parties. Co-ordinate the Induction programmes for incoming medical staff and ensure that clinical staff are being given fair opportunity to attend clinical activities relevant to their training programme. To manage workload prioritising as appropriate, ensuring urgent and important tasks are completed within required time scales. To be proactive in the identification of workload issues that affect clinical service provision and with the support of the Deputy Service Manager and Directorate Manager, develop and implement action plans to resolve the issues. To work as part of a group with other Team Leaders across the Trust to look at new ways of streamlining and improving administration teams as well as the introduction of innovative technologies Participate in the process of recruitment and selection of new team members short-listing, interview staff. To co-ordinate and manage Consultant annual leave requests.