Temporary Staffing Coordinator | South West London and St George's Mental Health NHS Trust

An exciting opportunity has arisen to join the Temporary staffing team as a Temporary Staffing Coordinator for a fixed term period of 5 months covering a short-term vacancy, due to the postholder going on secondment. Reporting to the Temporary Staffing Manager you will be responsible for delivering a first-class temporary staffing service across South West London St George’s Mental Health. This includes advising on processes and support service managers to fill their short-term gaps within their services.

The post-holder will be the first point of contact for temporary staff, agencies and line managers, guiding all aspects of the temporary staffing process in accordance with policies and procedures and national guidelines. You will provide a comprehensive administrative support to ensure the effective deployment, management and payment of temporary staff (bank and agency) in accordance with Trust policies and procedures.

The post-holder will support and work on key work-streams and projects enabling the temporary staffing team to deliver streamlined temporary staffing services across the Trust and help to reduce agency spend. You will deploy temporary staff through the bank staff management system into available shifts in accordance with their deployment permissions, ensuring that policies regarding working hours are adhered to. Additionally, you will deliver a seamless administrative service including dealing with reports for bank staff compliance such as mandatory training, visa’s, data cleansing, filling bank shifts and Agency regulation compliance.

The postholder will ensure that all Temporary Staffing Office operational service hours are covered as directed by the Temporary Staffing Manager. This will include some bank holidays when the service requires cover.

The postholder will be attending Trust inductions for bank staff representing temporary staffing, helping new starters with any queries they may have and ensure a 1stclass customer service. You will be expected to have an understanding of ATS, Temporary Staffing (Health Roster) and HR system applications.

This post is offered fixed term period of 5 months covering a short-term vacancy, due to the postholder going on secondment, and you will be working in accordance to the Trust agile working policy, with approximately 2 days in the office and 3 days from home.

Unless expressly stated in the job advert this role is not subject to sponsorship, please be advised that all offers of employment are subject to evidence of right to work in the UK.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together.We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

• To support the coordination of booking of temporary staff across all staffing groups where required. This includes bookings of medical locums.
• To support the maintenance of accurate records on the e-rostering system and provide system support e.g. resetting passwords where necessary.
• To ensure weekly bank payroll is checked and processed in line with payroll department weekly schedule
• To be proactive in ensuring shifts are filled with bank workers, reducing agency use. This includes advertising shifts and identifying appropriate workers to fill the shifts, making use of a variety of methods of communication (i.e. telephone, email, SMS etc.).
• To raise issues regarding the fulfilment of shifts to the Recruitment Services Team Leader as required.
• To ensure all requests for shifts have been processed through the correct authorisation procedures and liaise with external agencies to fill available shifts when these cannot be filled by bank workers.
• To support the consolidated invoicing process to assist with the administration and payment of agency workers
• Record competencies, restrictions, preferences and performance/disciplinary information in the Bank Staff application as directed by relevant HR Business Partner.
• To monitor the registration, skills, training and performance of Bank staff, notifying managers of any change in circumstances that may affect a Bank staff member’s deployment permissions, including personal preferences.
• To maintain the bank staff management system, ensuring that all information regarding temporary staff within it is accurate at all times.
• To ensure the receipt of all compliance checklists and associated information in relation to agency workers.

This advert closes on Sunday 26 Jul 2026