Medical eRostering Administrator | Walsall Healthcare NHS Trust

To provide specialist administration,support and maintenance of the Trust RLDatix workforce

System, Allocate, ensuring the effective operation of electronic rostering and workforce management

processes. The post holder will act as a key point of contact for system users, providing technical

support, training and guidance to managers and staff, while promoting best practice in roster

management.

The role is responsible for maintaining system configuration, data quality, user access and

reporting, supporting the ongoing development and implementation of RL Datix workforce management

products across

the Trust. Working closely with operational, clinical and managerial teams, the post holder will

contribute to workforce efficiency, service delivery and the realisation of benefits from the Trust'srostering systems.[K

This post is to support the Trust in the effective delivery and maintenance of the RL Datix

workforce management software.

The post holder will

· Support the day-to-day usage of Allocate by providing technical expertise to resolve

user issues swiftly

· Support Medical Resource Officers and care group managers with advice and guidance on

using the system and effective-rostering principles, promoting best practice

· Build strong working relationships with key stakeholders in the divisions, deliver a professionaland bespoke-rostering service

As the only provider of NHS acute care in Walsall, we offer a unique opportunity to be part of a Trust making a genuine difference to local health outcomes. The Trust is a busy district general hospital offering compete range of acute services, alongside extensive community services.

A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.

Our strategy is aligned to delivering exceptional care together while supporting a workforce that reflects the communities we serve. We offer clear career development pathways, access to training and education, and opportunities to contribute to service innovation and improvement.

To support the effective use of the electronic rostering system by providing technical expertise in managing medical rosters

To resolve technical and rostering management queries

Provide professional and efficient technical support, answering queries received in person, via email or via telephone.

To understand NHS Medical Staff Terms and Conditions of service

To provide an effective, customer focused support service, ensuring all users are adequately trained and able to fully utilise the system; ensuring data is kept up to date and that changes are completed in a timely manner

Conduct on-site and remote training programmes for staff to ensure good working knowledge of RL Datix workforce management system

Deliver presentations and produce demonstrations as required

To maintain RL Datix workforce management system ensuring that all employment data (e.g. unit, grade, hours) is accurate

To work closely with managers, clinical and operational staff to support the continued implementation, utilisation and management of RL Datix workforce management systems across the Trust

To support the roll out of additional functionality to ensure full benefits realisation of the RL Datix workforce management system

Configure the RL Datix workforce management systems including the uploading of data, roster build, Award Rule Build, Budgeting and interfaces to Payroll systems

To input data into the e-rostering system to include new units, new starters, contract variations and processing leavers. This also includes system configuration, such as unit/grade mappings, suspect records and assignment issues.

Deal with rota issues quickly as they arise in using creativity to find solutions to problems where the system may not meet the end user’s needs

This advert closes on Friday 31 Jul 2026