About this role

Senior Transport Planner

Location

Chard

About UsAt Gregory Distribution, we are committed to delivering outstanding logistics and transport solutions for our customers across the UK. With a strong reputation built on service, reliability, and operational excellence, we work in partnership with our customers to provide tailored solutions that support their business objectives. We are now looking for a Senior Transport Planner to join our team, based on-site at Numatic's Head Office, playing a key role in managing the day-to-day transport operation and maintaining a strong customer relationship.

Job DescriptionAs the Senior Transport Planner, you will be responsible for overseeing and coordinating daily transport activities for a key customer account. Acting as the main on-site point of contact, you will work closely with the customer and internal operational teams to ensure the efficient planning and execution of transport requirements. This role combines customer relationship management with transport planning and operational coordination, requiring excellent communication, organisation, and problem-solving skills. You will play a vital role in maintaining service levels, identifying opportunities for continuous improvement, and ensuring customer expectations are consistently met.

Key Responsibilities

Plan, coordinate, and oversee transport operations for Numatic, supporting the effective management of activity levels and ensuring a seamless transition between the requirements and final solution.
Act as the primary on-site point of contact for the customer, building strong working relationships and ensuring effective communication between the customer and the wider Gregory business.
Plan and coordinate daily transport requirements and load scheduling, working closely with operational teams across the business to ensure efficient service delivery and customer satisfaction.
Meet regularly with the operational stakeholders and customer representatives to review performance, maintain operational efficiency, and identify opportunities for improvement.
Work on-site at the customer's Head Office to provide operational support and strengthen the customer relationship.
Identify and develop opportunities to enhance service delivery, add value to the operation, and drive continuous improvement initiatives.
Coordinate vehicle routing and scheduling activities to ensure the most efficient and cost-effective transport solutions.
Ensure all transport requirements are fulfilled in line with customer expectations, making effective use of wider business resources where required.
Maintain excellent communication with the customer and Gregory management, providing accurate and timely operational information.
Ensure full compliance with company policies, procedures, and customer-specific requirements.
Adhere at all times to Company Safe Systems of Work (SSOW), maintaining high standards of personal hygiene and professionalism, including the consistent use of company uniform and required PPE in line with the rules and procedures of both the Gregory and Numatic.

Requirements

Strong communication and relationship-building skills, with the ability to work closely with customers and colleagues.
A proactive and customer-focused approach, always striving to deliver excellent service.
Excellent organisational skills, with the ability to manage multiple priorities effectively.
Strong planning and coordination abilities within a fast-paced operational environment.
A positive, flexible, and solutions-focused mindset.
Confidence in making decisions and resolving day-to-day operational challenges.
Good IT skills and attention to detail.
Ability to work independently while contributing positively as part of a wider team.

Why Join Gregory Distribution Ltd?

Competitive Salary

£38,000-£42,000

Hours

Monday to Friday 08:30-17:00.

Training

Monthly Courses for a variety of areas.

Benefits

Additional holiday purchasing scheme*, Retail discounts with Circular Benefits*, Retail Trust Wellbeing Support*, and more.

Career Growth

Explore opportunities for professional development within our expanding business.

Company Benefits

Excellent holiday allowance. Life assurance, pension, and sickness scheme*.

Extras

Christmas Savings Club*, Black Circle Tyre Discount*, Cycle To Work Scheme*, Free Uniform and paid Volunteer Day.

Wellbeing Support

Benefit from the Retail Trust Wellbeing Support* program.

Team Environment

Be part of a strong culture of teamwork and collaboration.

How to Apply

If you have the drive to be the best and want to be part of a flourishing and ambitious company, apply now!

Please submit your application as soon as possible. Due to high volumes of applications, we reserve the right to close adverts before the closing date once we have received sufficient applications.

Eligibility

Applicants must be eligible to work in the UK with no restrictions. Proof of Right to Work will be required at the interview stage.

Contact Us

For any queries, please contact our Recruitment Team at . Our team is available Monday to Friday, 08:30hrs - 17:00hrs.

Note to Recruitment Agencies

We prefer to recruit directly but have a Preferred Supplier List for when we need assistance. We'll be in touch if we need you.

*Subject to terms and conditions.