Office & Compliance Coordinator

At Creative Support, our culture is about being open and transparent, knowing the people we support as individuals, building trust with families, and anticipating issues before they arise. You’ll inspire your collegues with a proactive, professional and person-centred approach. We are looking for a dynamic , supportive and energetic individual who is committed to ensuring the provision of quality person-centred support and care at our service in Cookridge. The post holder will join an established and experienced team as an Office & Compliance Coordinator. This is a varied, challenging and satisfying role which require a pro-active office individual to support with a wide range of tasks at the service. The successful candidate will provide efficient and responsive administration and compliance oversight but also support with tasks including but not limited to:

• Leading on recruitment tasks- including arranging and conducting interviews alongside senior staff at the service

• Answering the phone and independently dealing with matters arising from calls

• Managing record such as incidents, safeguarding reports, complaints and compliments

• Reordering of office supplies and equipment

• Taking minutes of meetings both internal and external

• Ensuring documentation in the office is in date and replaced when updated

• Timesheet and payroll administration

• Managing systems for office compliance in line with Creative Support policy, local authority requirements and CQC standards

• On-call duties- (as required)

• Ability to undertake service audits and follow up on actions arising

• Working on and maintaining a quality improvement plan for the service