Administrator

If you enjoy varied work, a friendly team, and the chance to spend your breaks surrounded by nature, this could be the perfect part time role for you.

Field Studies Council Castle Head is seeking an Administrator to support our busy outdoor learning centre.

• Permanent contract
• Average 20 hours per week - ideally worked on Wednesday afternoon, Thursday, and Friday. However, flexibility will be required to meet the needs of the centre. The exact work pattern can be discussed further if you are successful in being invited to interview.
• Starting salary is £26,302 per annum FTE (actual salary is £14,027 per annum / equates to £13.49 per hour)
• Excellent benefits including a Health and Wellbeing Support App for you and eligible family members to access remote GP appointments, mental health consultations, physio, plus financial & legal support

Work with purpose

At the Field Studies Council our mission is to create outstanding opportunities that inspire everyone to engage with and care for the environment. We promise to get people outdoors, provide high quality learning and encourage positive wellbeing.

In this role, you’ll play an important role in supporting the day-to-day operations of our learning location and help us create a welcoming experience for the schools and groups who visit us.

What you’ll be doing

• Acting as the first point of contact for customer enquiries by phone and email, always delivering professional and friendly service
• Managing course bookings and maintaining accurate, up-to-date records in our booking systems
• Providing general administrative support to ensure the smooth running of the office and wider team
• Assisting with the promotion of our programmes to customers, stakeholders, and partners
• Working collaboratively with colleagues across the centre and supporting nearby locations when needed
• This role also forms part of our duty/on‑call rota which will involve staying on site on some evenings and overnight to deal with customer issues and respond to emergencies.

Where you’ll be based

Castle Head isn’t your typical office environment. Set within 30 acres of private grounds and a historic Georgian house, it offers a sense of space and tranquillity yet remains accessible by road and rail. With accommodation for over 150 guests, versatile workrooms, and a sports hall, the centre hosts a wide range of groups all year round. Surrounded by woodland, grassland, and freshwater habitats, it’s a place where you can take a moment to enjoy the beauty of the Lake District while delivering exceptional service to every visitor.

Grow with us

We’re a team driven by our values: learning, environment, teamwork, and service.

In this role, you’ll have the opportunity to develop your administrative skills, gain insight into environmental education, and be part of a supportive team that values collaboration and continuous improvement.

Bring your strengths

You’ll thrive in this role if you

• Have experience in an administrative or customer-facing role
• Are highly organised with strong attention to detail
• Communicate clearly and confidently with a range of people
• Enjoy working as part of a team and supporting others
• Share our passion for the environment and meaningful experiences

Your benefits whilst working with us will include

• Pro rata of 28 days annual leave + bank holidays
• 2 extra loyalty days dependent on length of service
• Life assurance 5 x your annual basic salary
• Health and Wellbeing Support App
• Cycle to work and EV schemes
• Discounts and cashback opportunities
• Flexible working options where roles permit
• Quality learning and development opportunities

This is a great opportunity to join a supportive team who care about what they do and where they work.

If you have any queries regarding this vacancy, please call Ella Rath on 01539538120

The closing date for receipt of your completed application is 31st July 2026

We reserve the right to close the vacancy early if we’re in receipt of sufficient applications. Please apply early to avoid disappointment.

Interviews are scheduled to take place at Field Studies Council Castle Head.

Shortlisted applicants will be contacted by email.

We are committed to safeguarding and promoting the welfare of children and vulnerable adults, and we expect all team members to share this commitment. Any offer of employment will only be confirmed following the successful completion of rigorous pre-employment checks, including appropriate Disclosure and Barring Service (DBS) checks