Patient Coordinator

Act as the face and voice of the surgery, providing a welcoming, professional service to patients Handle all incoming patient queries via face-to-face contact, telephone and online systems Liaise effectively with GPs, nurses, healthcare professionals and external organisations Support the dispensary team with administrative and patient-facing tasks as required Manage patient registrations, deductions and referrals, ensuring accuracy and timeliness Process incoming clinical documents, including scanning, coding and summarising records Summarise new patient medical records in line with practice protocols Undertake a wide range of general administrative duties to support practice operations Assist the wider team with long-term condition, immunisation and recall invitations Maintain confidentiality, accuracy and professionalism at all times

Development opportunities

Opportunity to progress to a Dispensary Course Opportunity to train in Phlebotomy, subject to interest and service need