Night Receptionist

Job Ref

DAK1281

Branch

Dakota Manchester Airport

Location

Dakota Manchester Airport, Manchester

Salary/Benefits

Earnings are £13.25 per hour, paid weekly equating to a minimum gross annual salary of £25,837 (inclusive of the anticipated tronc payment).

Contract type

Permanent

Hours

Full Time

Shift pattern

Usually shifts will be fully flexible, working any 5 days out of 7

Hours per week

The role carries a permanent contract with minimum 37.5 hours per week.

Posted date

17/07/2026

Closing date

17/08/2026We are seeking a reliable and proactive individual who enjoys working alone to join our Front of House Team in the role of Night Receptionist.

PRIMARY ROLE RESPONSIBILITIES

• To be fully training and confident in fulfilling the role of Receptionist, Night Auditor, Night Porter and Room Attendant. To set up our meetings and events spaces for conferences and private dinners and detailing to provide guests with an immaculately clean and welcoming space.
• To carry out duties and Night Audit procedure (if required) as detailed in the Front Office SOP manual, completing the Nights Checklist every shift.
• Carry out the check in and check out process for guests.
• Make reservations as requested by the guest. Be able to carry out tasks such as vacuum cleaning, dusting and polishing, mopping. To thoroughly deep clean the public areas of the hotel.
• Work closely alongside all other departments especially Reception to ensure excellent communication and be proactive in assisting other departments as required. This may include delivering room service, taking items to guest bedrooms, and answering the hotel phone.
• Follow health and safety procedures closely at all times particularly pertaining to the
• Maintain a comprehensive knowledge of safe chemical handling guidelines and best practice relating to the immaculate upkeep of back of house and public areas.

APPLICANT REQUIREMENTS

The successful applicant will have/be

• A minimum of one years working experience in a Receptionist role is strongly preferred.
• Someone with an eye for detail and who likes to work alone.
• A reliable and dependable individual.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• An enthusiastic individual who will promote our culture of positivity.
• Be task oriented with a great pride for the work they do and attention to detail.
• Flexible with shift patterns and available around the needs of our business.
• Successful candidates must demonstrate having researched our brand and a genuine desire to be part of our team.

WHAT WE OFFER

In addition to being part of a culture infused with positivity and opportunity for ongoing development, tangible benefits you could enjoy when you join our team include:

FINANCIAL

• Special discounts on stays and dining at any Dakota
• Bonuses to recommend a friend to join our team and every time you are mentioned on Trip Advisor
• Additional holiday day on the first anniversary of your employment
• Meals on duty and uniforming

WELLBEING

• Access to our Employee Assistance Program which includes free private mental health support and counselling sessions, video GP consultations and private prescription services, as well as access to daily rewards to be cashed out for shopping vouchers
• Support from our inhouse Mental Health Champions
• Family-friendly flexible working options
• Participation in meaningful initiatives such as Macmillan Cancer Support Coffee Morning and the Walk for Wellbeing, Supporting causes that matter while connecting with colleagues

CAREER DEVELOPMENT

• Accredited, certified compliance training given on employment
• Access to a suite of external, certified resources via our Learning Management System
• Supportive continuous professional development culture with an annual appraisal and objectives, or a Personal Development Plan
• Opportunities to undertake both internal and external training courses, including potential for in-house Apprenticeships

Full terms on our benefits can be found in our Handbook.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last five years in a row. We were also featured within the Top 10 employers in the 2024 Sunday Times Best Places to Work in the UK, as well as being awarded the Spotlight Award for Best Places to Work for LGBTQIA+ employees.

As recent winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for four consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.

APPLY

Please send us your up to date CV.

ABOUT DAKOTA MANCHESTER AIRPORT

We’re preparing to open our largest hotel yet, Dakota Manchester Airport, launching in early summer 2026. This brand-new property will feature our signature Bar & Grill and deliver the exceptional guest experience Dakota is known for.

ABOUT DAKOTA HOTELS

Dakota is a growing UK-based lifestyle brand, known for our stylish hotels, bustling brasserie Grills and upscale cocktail Bars. Dakota’s story started with two boutique hotels on the outskirts of Edinburgh, in South Queensferry, and Glasgow, in Eurocentral. We have now expanded into prime city centre locations in Glasgow, Leeds, Manchester, and Newcastle. With our newest hotel opening at Manchester Airport with more in our pipeline.

Dakota is synonymous for delivering attentive and genuine guest service. We attract hard-working individuals who are passionate about working to the highest standards and have been voted within The Caterer’s Top 15 Best Employers in Hospitality for the last six years in a row. We were also featured within the Top 10 employers in the Sunday Times Best Places to Work in the UK for the last three years running.

As winners of The Cateys ‘People Team of the Year’, we have award-winning internal training programmes within Dakota Academy fostering continuous development and ongoing training. As a result, over 75% of our leaders have been promoted internally and, for five consecutive years, a member of our team has won a prestigious Acorn Award awarded by The Caterer to the ‘Top 30 under 30’ in the industry, demonstrating our success in developing talent.