Retail Managers Matchday - Fulham FC

Job introduction

• Craven Cottage, Fulham, London
• £17.00 – £18.00 per hour (depending on experience)
• Casual Matchday Role

Be Part of the Matchday Magic

We're looking for experienced and energetic Retail - Food & Beverage Managers to help lead our matchday operations at Fulham Football Club.

This role is ideal for someone who thrives in a fast-paced environment and has experience managing bars, food outlets, kiosks, or retail operations. You'll play a key role in delivering exceptional service to thousands of supporters while leading teams across our food, beverage, and retail locations on matchdays and major events.

The Role

As a Retail - Food & Beverage Manager, you will be responsible for overseeing the operation of multiple bars, food outlets, kiosks, and retail points across the stadium. You'll ensure every guest receives outstanding service whilst maintaining operational standards, team engagement, and commercial performance.

Key Responsibilities

• Lead and motivate teams across bars, food outlets, kiosks, and retail locations.
• Manage the setup, operation, and close-down of matchday trading areas.
• Ensure excellent customer service and efficient queue management.
• Coordinate staffing levels and allocate resources effectively.
• Monitor stock levels, product availability, and cash handling procedures.
• Support food safety, health & safety, and licensing compliance.
• Drive sales performance and maximise revenue opportunities.
• Resolve customer concerns professionally and efficiently.
• Work closely with operational and venue management teams to ensure a seamless matchday experience.

About You

We're looking for candidates who have

• Previous management or supervisory experience within hospitality, food and beverage, catering, retail, or events.
• Experience leading teams in busy bars, quick-service restaurants, stadia, festivals, or high-volume venues.
• Strong leadership and communication skills.
• A hands-on approach and the ability to remain calm under pressure.
• A passion for delivering exceptional customer experiences.
• Flexibility to work evenings, weekends, and matchdays.

Why Join Us?

• Competitive pay of £17–£18 per hour, dependent on experience.
• Work at one of the Premier League's most iconic venues.
• Be part of an exciting and growing hospitality operation.
• Opportunities to work major sporting and live events.
• Develop your leadership skills within a world-class environment.
• Join a passionate team committed to delivering unforgettable guest experiences.

Apply Today

If you're an experienced hospitality or retail leader looking for an exciting matchday role where no two days are the same, we'd love to hear from you.

Join us and help deliver an exceptional food, beverage, and retail experience for every Fulham FC supporter.