Outreach Healthcare Assistant

Job Summary

Working alongside the General Practice Nurses and strictly in accordance with specific practice guidelines and protocols, the health care assistant will Assist all colleagues in the care of practice patients to include treatment, preventative care, screening, and patient education. The post will include some administrative duties. Act as a focal point of communication between patients, doctors, nurses, and other members of the primary health care team. To actively participate in health promotion for patients and their families Work collaboratively with the multi-disciplinary general practice team to meet the needs of the patients. Major Duties and Responsibilities of the post, according to training provided:

Duties and Responsibilities

Health Checks and assist with health promotion incentives. To undertake and record baseline observations i.e., BP, pulse, oxygen saturation, height, and weight. To perform venepuncture for patients. To undertake urinalysis using appropriate equipment, highlight any abnormalities and record on clinical system. Routine and 24-hour BP monitoring. Ear assessment - following appropriate training. Assist with specific long term condition reviews e.g., COPD, diabetes, hypertension, learning disabilities, SMI checks. To undertake assessment of wounds/ dressings following appropriate training. To assist with NHS seasonal health campaigns, such as flu vaccinations. Administer flu / Pneumonia injections, as per patient specific directives following specific training. To assist in the early identification of dementia/ adult and child safeguarding concerns and highlight to relevant health professionals. Following training to perform other clinical duties to meet the needs of the practice. Refer patients to an alternative care setting or trat and discharge as appropriate. Participate in identification of community health needs and develop patient / family centered strategies to address them. To provide support to the surgery team to function effectively. To perform other task within the skills of the post holder.

Confidentiality

As per both Government legislation and Practice policies ensure that all confidentiality, data protection and information governance policies and guidelines are followed and strictly adhered to, reporting any infringements to the Nurse Manger or Practice Manager immediately.

Administrative and Professional Responsibility

Participate in the administrative and professional responsibilities of the practice team. Ensue the clinical computer system is kept up to date with accurate details recorded at the time of consultation. Attend and participate in practice meetings as required. Ensure total familiarity with the computer systems used within the surgery i.e., SystemOne, teams. Book appointments and recalls ensuring sufficient information is recorded to enable retrieval of the medical record.

Personal and professional development

The post holder will participate in any training programme implemented by the practice as part of this employment. Participate in annual appraisals and 1:1. Maintain a record of their own personal and professional development. Take responsibility for their own learning, development and performance demonstrating skills and activities to others who are undertaking similar work. Contribution to the

Implementation of Services

Discuss with other members of the team how the policies, standards and guidelines will affect own work. Participate in audit where appropriate. Actively take part in mandatory and internalexternal training as requested. Be aware of government guidelines in relation to confidentiality, clinical information etc. Adhere to and follow all policies and protocols as listed in the Staff Handbook and contract and apply practice policies, standards, and guidance. Follow all Practice Health and Safety guidelines and policies and inform the H&S lead in the surgery of any infringements. This job description is not intended to be exhaustive, but to indicate the main areas of responsibility. It may be changed after consultation with the post holder. The employee shares with the employer, the responsibility for review and modification of duties. Suggestions and discussions are welcome.