Customer Service Advisor

Tudor Employment Agency is delighted to recruit a Customer Service Advisor for a prestigious motorhome specialist in Stafford. This is a fantastic opportunity for someone with strong customer service experience who wants to grow within a unique, luxury industry.

Why Apply?

Stunning facilities & friendly, supportive team

Funded NVQs in Customer Service & Business Administration

Clear progression opportunities

Christmas bonus & company party

Free use of company motorhome for leisure trips

Weekly Friday jacket potato lunches

Healthcare (optical & dental) + life insurance

Competitive pension

Performance-related bonus

About the Role

Act as the customer’s main point of contact throughout the vehicle lifecycle

Meet & greet customers and collect diagnostic information

Liaise with workshop and allied departments

Approve additional work and manage vehicle logistics

Upsell products and services

Update CRM with accurate customer and vehicle information

Provide reception cover when required