Growth Operations Analyst | Data & Analytics

We are looking for a Growth Operations Analyst to join the Growth team. This role is focused on delivering end-to-end analytics that support business performance and decision-making. Working across the full data lifecycle, you will help develop insight-led solutions, support the transition to modern data platforms, and contribute to improving how data is used to drive business impact.

This is a home-based role.

What you'll be doing

• Design, build and evolve reporting and analytical products using Power BI and emerging data platforms
• Translate business questions into analytical solutions that provide actionable insight and recommendations
• Develop and maintain data models and datasets across Salesforce, cloud data platforms and reporting environments
• Support the transition from Power BI-led reporting to modern data platforms, including Databricks
• Assist with the development, testing and optimisation of data pipelines and datasets to maintain data accuracy and consistency
• Create executive-ready dashboards, visualisations and reporting outputs that support decision-making and business performance

What we're looking for

Essential

• Experience in data, reporting, analytics or similar technical work, with the ability to deliver insight-led analysis
• Strong understanding of the end-to-end data lifecycle, from data ingestion and modelling through to analytics and visualisation
• Experience using Power BI or similar visualisation tools to build dashboards and reporting solutions
• Ability to learn new technologies quickly, with a willingness to develop skills in Databricks and modern data platforms
• Strong problem-solving skills and tenacity when working through complex technical and data challenges
• Confident communication skills, with the ability to engage stakeholders and translate complex analysis into clear insights

Desirable

• Experience with Databricks, cloud data platforms or modern data tooling such as Azure, Snowflake, Python or Spark
• Experience working with Salesforce data or reporting, and an interest in AI-enabled tools, natural language technologies or advanced analytics

About Capita Growth

Our Growth Function is one of Capita's central functions and is redesigning how we do business. We're improving and standardising our sales processes, and creating consistency in training, technology and knowledge sharing. We're also multi-lingual, multi-functional and multi-talented. Join us and discover better as you empower our sales teams to focus on developing our business.

What's in it for you?

• A competitive salary of up to £51,000
• 23 days' holiday (rising to 27) with the opportunity to buy extra leave
• The opportunity to take a paid day out of the office each year to support a charity or cause that's important to you
• Auto-enrolment into our pension scheme, life assurance, Cycle2Work scheme, enhanced family leave policies and a range of additional benefits
• Access to a flexible benefits package designed to suit your lifestyle, including retail, travel, technology and wellbeing discounts
• Access to our Employee Network Groups, providing opportunities to connect, share experiences and support an inclusive workplace
• A home-based role with flexibility around personal commitments, supported by a highly remote team environment.
• Ongoing learning and development opportunities, including on-the-job training and formal learning pathways such as data and AI apprenticeships
• The opportunity to develop your skills in advanced analytics, modern data platforms and emerging technologies, including Databricks and AI-enabled tools

Unlock Your Potential with Capita

At Capita, your career can take you wherever your ambition leads. You'll become part of a diverse network of talented, forward-thinking professionals working across a wide range of disciplines and sectors. We're committed to your growth - offering exciting opportunities to expand your skills, explore new paths, and advance your career.

Join us and discover a career with purpose. #CareersWithPurpose

Customer first, always ‍ Fearless innovation ✅ Achieve together Everyone is valued

What we hope you'll do next

Choose 'Apply now' to fill out our short application, so that we can find out more about you.

Equal Opportunities

At Capita, we're committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. We want everyone to have the best chance of succeeding as they move through their application and start their career with us. We are an equal opportunity and Disability Confident employer; we want to hear from you if you'd like to discuss any adjustments you might need during your recruitment process. Please email reasonableadjustments@capita.com or call 07784 237318 and we'll get back to you to discuss.

For more information about equal opportunities and the types of adjustments we can offer, please visit the Capita Careers website.

If you have a question that does not relate to adjustments during your recruitment process, please email our Talent Acquisition team - CPScareers@capita.com