Care Co-ordinator

Full Time 37.5 hrs per week

Monday - Friday 9am - 5pm

Due to expansion of the business a fantastic opportunity has arisen for an organised and experienced Care Co-Ordinator to join our team. Falcon-Care is a leading provider of specialist care in the North, we are currently recruiting for a Care Coordinator to join our team in Blackburn.

The Care Coordinator is responsible for the effective management and supervision of care workers and supporting the Branch Manager to ensure the branch is providing an excellent provision of service to our customers, clients and colleagues on a daily basis. Ensuring compliance with national minimum standards and using effective rostering to fully utilise staff hours and drive employee engagement.

What the role entails

*Please note that although the office is based in Leyland, you will need to have knowledge of the Blackburn area*

Allocation of care workers to customer visits by using effective rostering, ensuring continuity of care and taking into account locations, skills required and customer preferences.

Organise care worker rotas to minimise changes to the service and travel between customers homes.

To work with the management team in recruiting suitable applicants according to business needs.

Take responsibility for new referrals from private customers and social services teams, ensuring full information is received and appropriate care planning is undertaken.

Assist Branch Manager with identification of further business opportunities outside of current client base.

Matching care workers to customers, ensuring care workers are notified of all conditions relating to the assignment.

Support with the on-call out of hours service on a rotational basis as agreed with your manager.

Be able to deliver care as part of the emergency on call team, should the situation occur

Full driving licence and use of vehicle essential

You must demonstrate commitment to working within a team, have a flexible approach to working hours and experience within the Care industry.