About this role

JOB TITLE

Credit Analyst - Unsecured Lending

SALARY

£29,460

LOCATION(S)

Newport (moving to Cardiff from September 2026), Halifax or Chester

HOURS

Full-time, 35 hours per week

WORKING PATTERN

Our work style is hybrid, which involves spending at least two days per week, or 40% of our time in the office.

Colleagues with disabilities can be supported with workplace adjustments including hybrid working expectations in line with our Flexibility Works policy.

What you'll be doing

Join our Personal Current Account, Credit Risk team within the Chief Credit Office.

Our responsibilities include managing our existing Overdraft portfolio, the development and optimisation of risk strategies for new and existing customers whilst proactively helping to protect more vulnerable customers.

The team is responsible for our Lloyds, Halifax and Bank of Scotland brands, handling a substantial personal current account portfolio.

We need to have effective strategies to ensure we make the right lending decisions for customers - not only at the right time, but also with the right assistance and doing this requires some serious analytical and technical skills.

We're looking for a highly motivated individual who is keen to develop their analytical skills within Risk, and ready to learn and respond in a fast-paced environment.

In this role you'll

Support a range of Personal Current Account credit risk management strategies including New Business Account Originations, Existing Customer Lending and Credit Limit Decreases

Analyse and interpret a range of risk data, maintaining production of high-quality analysis, that support stakeholder needs and typically utilise SAS Enterprise Guide and Excel

Organise and prepare risk strategy documents and summarise risk data for BAU monitoring and reporting

Analyses specified problems and incidents to find the root cause and recommend potential solutions

Deliver innovative solutions to enhance existing processes and systems

Respond to individual and team objectives and invests in improving personal performance by growing own skills and capabilities.

Why join us?

We're on an exciting journey to transform our Group and the way we're shaping finance for good. We're focusing on the future, investing in our technologies, workplaces, and colleagues to make our Group a great place for everyone.

What we're looking for?

Comfortable working with numbers, demonstrated either through a degree / qualification in a numerate subject, or a minimum of 2 years equivalent quantitative experience, gained in previous roles

Analytical problem solver, able to work creatively with data to draw out insight and answer business questions

Effective communicators, building positive relationships with partners and communicating recommendations clearly to influence business decisions

Well organised and able to manage their own workload while adapting to changing priorities

Proactive in progressing their own personal development and collaborating with others to improve the culture of the wider team.

And any experience of these would be great

An aptitude for learning programming languages (e.g. SQL, SAS, R, Python) - whilst prior coding experience isn't essential, development of these skills to manipulate and analyse data will from a key part of the role.

We know that great talent comes from many backgrounds. We recognise that skills are developed in many ways, so if you have relevant, transferable experience, we encourage you to apply.

This is a place for you

Our ambition is to be the leading UK business for diversity, equity and inclusion supporting our customers, colleagues and communities and we're committed to creating an environment in which everyone can thrive, learn and develop.

We also offer a wide-ranging benefits package, which includes

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Benefits you can adapt to your lifestyle, such as discounted shopping

24 days' holiday, with bank holidays on top

A range of wellbeing initiatives and generous parental leave policies.

Ready for a career where you'll learn and thrive?

Apply today and find out more.

Please note our roles can generate a considerable amount of interest and close early so don't miss out on this opportunity to apply today.