Repairs & Maintenance Manager

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Job Title

** Repairs & Maintenance Manager

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Location

** Littlehampton, United Kingdom

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Employment Type

** Full-Time

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Industry Sector

** Government - Local

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About the Role

** We are seeking a dynamic and experienced Repairs & Maintenance Manager to lead the delivery of a high-standard, responsive repairs service for residents. This role is pivotal in ensuring service excellence, timely repairs, and achieving performance targets. **

Key Responsibilities

** - Deliver a responsive, "right first time" repairs service, consistently meeting or exceeding performance targets. - Manage void properties to minimize rent loss through swift turnaround times. - Oversee disrepair cases, ensuring legal compliance and efficient case progression, including court representation. - Lead capital works, cyclical maintenance, and planned programs in collaboration with the Asset & Development Manager. - Maintain accurate records of housing stock, repairs, and specialized equipment for efficient asset management. - Develop and maintain a compliance schedule for housing assets, monitoring KPIs and escalating issues as needed. - Design and enforce contract management strategies, using data insights to enhance services. - Implement audit procedures to ensure compliance with statutory, regulatory, and policy requirements. - Oversee repairs support functions, including reactive, planned, and cyclical maintenance, as well as compliance activities. - Manage multi-million-pound budgets, secure external funding, and ensure cost-effective procurement. - Represent the service in internal and external meetings, committees, and forums. - Lead multidisciplinary project teams to enhance efficiencies and customer experience. - Handle Stage 2 complaints, Freedom of Information requests, and inquiries from various stakeholders. - Foster a customer-centered culture, championing resident engagement and innovative approaches. - Ensure optimal utilization of software systems and databases for efficient record-keeping. - Maintain business continuity plans and participate in emergency response capabilities. - Commit to ongoing professional development for yourself and your team.

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About You

** The ideal candidate will embody professionalism, integrity, and a commitment to organizational values of trust, proactivity, communication, respect, and kindness. You will have a proven track record in managing repairs and maintenance services, strong leadership skills, and the ability to foster a high-performing, collaborative team environment.

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What We Offer

** - A chance to make a meaningful impact on the community. - Opportunities for professional growth and development. - A supportive and inclusive work environment. **

How to Apply

** If you are passionate about delivering excellence in repairs and maintenance services and meet the requirements of this role, we would love to hear from you.

Morgan Hunt is a multi-award-winning recruitment business for interim, contract and temporary recruitment and acts as an Employment Agency in relation to permanent vacancies. Morgan Hunt is an equal opportunities employer. Job suitability is assessed on merit in accordance with the individual's skills, qualifications and abilities to perform the relevant duties required in a particular role.