Bentley London Service Technician Apprenticeship

Programme duration

36 Months

Programme name

Motor Vehicle Service and Maintenance Technician Light Vehicle Standard (Level 3)

Anticipated start date

7 September 2026

Employer description

The only way to create success is to surround yourself with extraordinary people. Those who not only excel in their own field but can also come together to create something that is far more than the sum of its parts.

Over the years, we have worked to find the people who are the right fit – smart, passionate, and dedicated to making Bentley the most desirable luxury brand in the world. We aim to ensure our colleagues achieve their best, with the tools and tuition, time and space to develop and grow in their own field; or to move roles and excel in a new area.

Bentley apprenticeships are a great way to gain new skills in an exciting business. As well as learning from people who have decades of experience, you’ll also work towards recognised automotive apprenticeship qualifications along the way.

Job description

The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.

Every day is different within the Service department. As a Service Technician/Mechanic apprentice, some of your duties will include:

Use of diagnostic equipment to identify vehicle faults.

Testing of parts and systems to ensure correct working.

Following checklists to ensure all critical parts of vehicles are examined.

Carrying out bumper to bumper overview, service, and inspection.

Maintenance of electronic systems including on board entertainment systems.

Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes, and suspension.

Completion of legible and accurate paperwork for the customers and centres records.

Maintenance of a clean and tidy work environment.

You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.

We are looking for an enthusiastic, hardworking individual to join our team and embark on a long term career, with excellent earning and progression opportunities once you complete your apprenticeship.

Training provided

Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centre.

Successful applicants must be prepared to travel to the Volkswagen Group National Learning Centre, in Milton Keynes, to complete their apprenticeship training. All training-related costs are fully covered as part of the programme, including travel, accommodation, and meals.

In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the Volkswagen Group National Learning Centre.

As an apprentice, you will also have the opportunity to attend Outward Bound, a personal development week which supports with developing resilience, confidence, and teamwork skills.

This is a fully rounded training experience where you will build life skills that last and gain both apprenticeship qualifications and brand certifications.

Qualifications received

On successful completion of the three-year apprenticeship programme, you will receive the following qualification (or the equivalent qualification for your devolved nation):

Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)

Certificate in Automotive Refrigerant Handling

Brand specific certifications

Future prospects

Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Group Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.

Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.