DIUCS Urgent Care Assistant | Dorset HealthCare University NHS Foundation Trust

Are you a self-motivated individual, committed to excellent customer service with great interpersonal skills?

Dorset Healthcare are looking for enthusiastic individuals to drive in the community as Urgent Care Assistants for the Dorset Integrated Urgent Care Service across Dorset.

You will be joining a dedicated team that supports patient care, safely driving clinicians to Dorset community-based patients and supporting in the delivery of care in patient's homes where appropriate and training has been undertaken.

This role is based in St Leonards. Full training and development will be offered to successful candidates.

This role is a permanent part time position supporting a 24/7 service. Shift patterns will include public holidays, late shifts, night shifts and weekends. Enhanced shift allowance will be paid for out of hours working.

Rota available = 16.75 hours. Week 1= 12 hours, week 2 = 21 hours, week 3 = 25.5 hours and week 4 = 8.5 hours. This is a part time opportunity offering consistent working hours following a fixed rota pattern. Rota can be found in attached documents. For more information, please contact Emma Cook, DIUCS CATS Duty Manager, emma.cook26@nhs.net.

Please note visa sponsorship for this role is unfortunately not available. Ensure you hold valid right to work in the UK and will not require sponsorship if successful.

This role is varied and interesting where candidates require good communication skills with the ability to interact professionally with patients, relatives and other staff groups.

Responsibilities include

Maintain adequate stock and drugs in the urgent care cars

Carry out daily safety vehicle checks

Ensure the cars are kept well organised and clean

To cover receptionist when required

To assist the clinician in delivering care in the patient’s home

Accepting cases from dispatch and driving the clinician to the next visit

Employment in this post requires an Enhanced Disclosure and Barring Service (DBS) check, which the Trust will cover the cost of.

At Dorset HealthCare we’re on a mission to empower people to make the most of their lives through our outstanding, joined-up healthcare services. We’re a dynamic, forward-looking Trust, running 12 community hospitals, specialist inpatient facilities and a wide range of integrated community and mental health services for a population of almost 800,000 people.

We do things differently here – it’s one of the reasons the CQC rated us ‘outstanding’ in 2019. It’s also why 95% of patients across our services say they have a good or very good experience of our services and 89% of staff feel they can really make a difference. Whether you’re looking to work with us in one of our bustling market towns, vibrant urban locations, thriving seaside spots, or among the rolling hills of Dorset, there are lots of ways you can make a difference in our communities.

Our 7,000-strong workforce is at the heart of what we do and our success is a testament to our brilliant people. We're all about building a workplace for the future, we believe in equal opportunities and we celebrate diversity. We’re an inclusive workplace, where everyone is welcome, everyone can be authentic, and we are all encouraged to be the best version of ourselves.

Working with us you’ll be part of a strong team, challenge yourself, build a career, and teach us what we don’t know. And you’ll be working towards our vision to be better every day through excellence, compassion and expertise in all we do.

For the main duties and responsibilities for this role please read the attached job description and person specification. When completing your application please ensure your supporting statement reflects the criteria set out in these documents by showing how your experience and skills apply to this post.

We understand that AI can be a useful tool when completing your application. However, we are seeing an increasing over-reliance of AI tools, which can negatively affect your application as it reduces a candidate’s individuality, and makes it difficult for us to gain a clear and authentic understanding of your experience, skills, and in turn your suitability for the role.

All submissions must be truthful and if you do use AI, it should only be used to enhance your application and not create your supporting statement in its entirety. Your supporting statement should be in your own words and must accurately reflect your personal experience and achievements. Where we have concerns that AI has been used to generate content that misrepresents your experience and suitability for the role, we may withdraw your application.

As part of our vision to have a skilled, diverse and caring workforce, Dorset HealthCare offers support for people getting into work. We offer an employability service to support individuals with application writing, interview skills and other employment support. If you would like or know of anyone who would value this support, please do contact dhc.wideningparticipation@nhs.net

This advert closes on Thursday 30 Jul 2026