Charnwood Borough Council
Benefits Officer M557
Leicestershire LE11 2TR
Key information
- Pay
- £29,540 - £31,537
- Hours
- Full-time
- Contract
- Permanent
- Remote working
- 3 days remote
- Posted date
- 16 Jul 2026
- Closing date
- 31 Jul 2026
About this role
The Role
We are currently looking for a Benefits Officer to join our Benefits Assessment Team. The team deal with applications for Housing Benefit, Council Tax Support, and discretionary payments, gathering information and making decisions which ensure that customers get the financial support that they are entitled to. Day to day, you’ll be providing a high quality and customer-focused service to residents. This can be in writing, via electronic channels, via the telephone, or face to face. You’ll assess and process all types of Housing Benefit and Council Tax Support claims and changes in circumstances, as well as assessing applications for discretionary payments.