Cafe Assistant

The Role of a Food and Beverage Attendant

As a Cafe Assistant, you will be responsible for looking after our customers as they enjoy their experince in The Springs Cafe. Duties will include an initial welcome, providing drinks, taking food orders, and delivering their food in a professional, friendly, and engaging way.

You will be a natural with customers, have excellent customer service skills, be efficient and possess an exceptional standard of personal presentation. You will be punctual and reliable with a positive can-do attitude and enjoy working as a team.

Thermae Bath Spa is an award-winning day spa located in the heart of the world heritage city of Bath. Here, you can bathe in natural thermal waters, just as the Celts and Romans did over 2,000 years ago. Our facilities include a spectacular open-air Rooftop Pool, the indoor Minerva Bath, a new multi-sensory Wellness Suite, and the historic Cross Bath.

Our Culture

At Thermae Bath Spa, we are dedicated to providing a rejuvenating experience for our guests. Our team values care, attention to detail, and a passion for wellness. We foster a culture of teamwork, respect, and excellence, ensuring that every guest feels relaxed and revitalized.

Join Our Team and Enjoy These Amazing Benefits!

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Guest Experience

Enjoy Thermae Bath Spa with three guests up to 12 times a year, it’s a fantastic way to relax and rejuvenate.

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Incentive Payments

Earn additional payments for exceptional service, recognizing your outstanding contributions.

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Referral Bonus

Earn a £500 referral fee when you recommend someone to work with us.

• Generous Holiday Allowance increase with length of service: Start with 5.6 weeks, increasing by one week with 5 years’ service (including bank holidays).

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Recognition Programs

We celebrate positive contributions that align with our company values.

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Career Investment

Grow with our Hospitality Apprentice programs and progression plans.

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Learning and Development

Access our Digital Learning platform and various courses to enhance your knowledge and skills.

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Financial Wellbeing

Enjoy lifestyle savings and discounts from over 1,200 retailers.

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Health and Wellbeing

Benefit from our interactive health and wellbeing platform and Employee Assistance Program.

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Healthcare Package

Take advantage of our Health Care cash plan benefits, including 24-hour access to a GP.

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Future Planning

Secure your future with our Pension scheme.

About YTL Hotels & Spa

YTL Hotels is a renowned hospitality brand committed to creating unique and memorable experiences for guests around the world. With a diverse portfolio of luxury hotels, resorts, and bespoke properties, YTL Hotels offers unparalleled service.

Our Philosophy

At YTL, our brand promise of "Treasured Places, Treasured Moments" reflects our dedication to providing guests with unforgettable experiences. We believe in transcending traditional notions of luxury by focusing on creating meaningful and enriching journeys for our guests.

Join us and be part of a team that values your growth, wellbeing, and contributions. Apply today and start enjoying these fantastic benefits!

Only those eligible to work in the UK will be considered for the above position.