Duty Domestic Abuse Practitioner

Remote – training on site in Basildon or Epping.

We are committed to operating within the legal framework of the Equality Act 2010. As our organisation qualifies for an exemption under Section 9 of the Act, we only recruit female candidates for this role. This exemption is applied lawfully and in accordance with the specific occupational requirements of our organisation.

The Duty Domestic Abuse Practitioner is often the first point of contact for adults experiencing domestic abuse. The role is responsible for responding to new referrals and enquiries, undertaking initial risk and needs assessments, providing immediate emotional and practical support, and ensuring individuals are connected to the most appropriate services without delay.

Working within a trauma-informed framework, the postholder will manage the duty function by responding to telephone calls, emails and referrals, assessing risk, completing triage assessments, and allocating cases appropriately. They will work closely with colleagues, partner agencies and safeguarding services to ensure victims receive timely, safe and effective support.