Housing Services Support

We are seeking a proactive and adaptable individual to provide comprehensive administrative and customer service support to our Housing Services teams, ensuring the smooth and efficient operation of housing-related functions.

This dynamic role involves assisting with day-to-day activities across various housing service areas, maintaining accurate records using systems such as CRM, Service Connect, and CX, and managing workloads during peak periods.

The successful candidate will engage with customers through multiple channels, while supporting project work, policy development, and the creation of customer guidance materials. With a strong focus on collaboration, attention to detail, and a customer-first approach, the role offers structured training and opportunities to gain broad-based housing experience.