Optical Assistant / Receptionist

TRAINING WILL BE PROVIDED. APPLICATIONS WELCOME FROM EXPERIENCED AND ANYONE WITHOUT EXPERIENCE.

An optical assistant plays a crucial role in supporting optometrists and dispensing opticians in various healthcare settings.

Key responsibilities include

Customer Service

Assisting customers with eyewear selection, fitting, and providing information on eye health and vision care.

Administrative Duties

Managing appointments, maintaining patient records, and handling administrative tasks such as stock management and order processing. Making phone calls and booking appointments.

Healthcare Support

Preparing patients for eye examinations, conducting preliminary tests, and ensuring a smooth patient experience for which training will be provided.

Skill Development

Gaining knowledge and skills through on-the-job training and possibly completing a nationally recognised qualification in dispensing.

This role is essential for ensuring high-quality eye care and customer satisfaction in our family orientated optometry practices.

Location

Coventry, West Midlands