Complex Physical Health Support Worker

Join Nurseline Community Services to provide compassionate, complex clinical care at home. We are looking for dedicated Complex Physical Health Support Worker to support people living with neurological conditions, physical disabilities, chronic illnesses and long-term health needs directly in their homes, ensuring care is both effective and reflective of our community values.

At Nurseline Community Services, part of the Catalyst Care Group, we are committed to providing expert complex care that transforms lives. We stand on the pillars of Compassion, Impact, and Community —values that guide our actions and our approach to compassionate care. We are seeking professionals who are passionate about making a significant difference in the lives of others while embodying these core values.

Job Overview

The Complex Physical Health Support Worker is responsible for delivering person-centered care directly in people's homes working under the supervision of Registered Nurses (RGNs). This role will be vital in helping people live safely, independently and with dignity.

Key Responsibilities

Provide personal and clinical care, including respiratory support (oxygen therapy, suctioning, tracheostomy care, CPAP/BiPAP).

Deliver feeding support (NGT/PEG/gastronomy, pump feeding).

Support with catheter and stoma care, toileting, continence needs.

Promote safe mobility, skin integrity and pressure area care.

Work collaboratively with nurses and wider health professionals.

What We Offer

Financial & Practical Support

Mileage allowance

Refer-a-friend bonus – incentives for introducing new workers to the company (recently rolled out).

Tax relief – the ability to claim through the government for work-related clothing and tools (e.g., uniforms, mileage, and equipment).

Development & Support

On-shift support and guidance through the on-call system.

Regular supervisions.

Specialist training opportunities such as safeguarding, medication management, and more.

All mandatory training is free

Work-Life Balance and Community

Flexible working hours – option to choose shifts based on availability.

Recognition programmes – celebrating and rewarding outstanding contributions.

Social events – opportunities to connect and build team spirit.