Patient Experience Lead - Quality and Governance Specialist

Who we're looking for

Good working knowledge of the CQC. Experience of dealing with patients and other stakeholders Excellent communication and interpersonal skills with the confidence and ability to build relationships with diverse audiences Able to work to tight timescales Confidence to make decisions in an appropriate manner when direction is not available Self-starter with experience of dealing with patients and other stakeholders Demonstrable experience in healthcare Knowledge of healthcare processes Keen interest in Hospital development and service improvement Ability to build relationships with Stakeholders Ability to manage conflict and negotiate outcomes IT literate and a competent user of

MS Office suite Benefits

We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to: 35 days annual leave inclusive of bank holidays Employer and employee contributory pension with flexible retirement options Spire for you reward platform - discount and cashback for over 1000 retailers Free Bupa wellness screening Private medical insurance Life assurance Save an average of £50 per month with our free onsite car park. We commit to our employees well-being through work life balance, on-going development, support and reward. Our Values We are extremely proud of our heritage in private healthcare and of our values as an organisation: Driving clinical excellence Doing the right thing Caring is our passion Keeping it simple Delivering on our promises Succeeding and celebrating together Our people are our difference; it's their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart. Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care. Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, its their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.

Closing date

In order to streamline our recruitment process, we reserve the right to expire vacancies prior to the advertised closing date once we have received a sufficient number of applications.