HR Administrator

HR Administrator

Role

The HR Administrator plays a key role in supporting the day-to-day operations of the Employee Relations Team. This role requires strong organisational skills, attention to detail, and the ability to handle sensitive information with confidentiality.

Duties and Responsibilities

• Management of the HR inbox and phoneline which is the first point of contact for general queries
• Ensuring queries are responded to within efficient timescales and identifying high priority emails which need to be escalated appropriately
• Maintain accurate and up-to-date employee records and ER systems
• Prepare and review HR documentation, such as Contracts of Employment, Offer Letters, Absence Review Invites, Maternity confirmation letters
• Conduct calls with company leavers to support employee retention strategies
• Issue company feedback surveys, collate data, and prepare results to be shared with senior stakeholders
• Support formal ER meetings through the provision of clear and accurate notetaking
• Provide administrative support to the ER advisors and management team
• Responding to reference request for current and previous employees
• Assist with HR projects and initiatives as required

Essentials

• Strong organisational and time management skills
• Previous experience working within an Employee Relations function
• Foundational knowledge of employment law and ER best practices
• Proficiency in Microsoft Office, excel and word applications
• Capable of generate reports and data when required

Desirable

• CIPD Level 3 (or working towards)
• Experience within the Social Care sector is advantageous but not a necessity

Above all we are looking for someone that shares in our company values. Applicants will need a personalised approach to both the role and other Colleagues, who treats people in a kind & caring way, can be trusted within their role displaying community spirit.

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