Communications Officer

Communication & relationship skills Create content (research, write, edit and proof content) for weekly newsletters, intranet, social media, ad hoc announcements, WhatsApp, bulk SMS or emails and videos Support the development and introduction of new channels eg Podcasting Manage and maintain existing communication channels and user lists to ensure all content is directed to appropriate audiences Work with design tools to create communications that support brand identity, vision and values of the organisation Provide advice and guidance on the approach and recommended content of internal communications, including use of channels, working with key managers to support awareness raising and promotion of projects (e.g. transformation initiatives, ED&I) Create and deliver communications to support internal communications campaigns for key projects. Work with designers/design tools to create communications that support brand identity, vision and values of the organisation. Deputise for the Head of Communications as required. Act as brand champion and ensure appropriate use of brand assets in all internal and external communications, including creating bespoke templates for MS Teams, email signatures for campaigns. Knowledge, training & experience Specialist knowledge, underpinned by theory and experience. Knowledge of communications, public relations, journalism and marketing communications techniques, understanding of health services communications and organisation project management Physical/IT skills Knowledge and experience of design tools used to create visual communications to support campaigns, web tools to support maintenance and development of intranet & extranet. Information resources Experience using software to assist with creating communications materials or delivering communications