Assistant General Manager - Community Diagnostic Centre

5. Identify, scope and lead service improvement initiatives to optimise patient throughput, streamline referraltotest pathways and improve overall patient experience across all CDC modalities. 6. Exercise delegated operational responsibility on behalf of the Service Manager to resolve daytoday issues, ensuring timely escalation and effective problemsolving. 7. Work collaboratively across specialties and divisions to support delivery of Trust activity plans, waiting time standards and diagnostic performance targets. 8. Plan, encourage and facilitate continuous improvement, ensuring that operational processes align with Trust policies, strategic priorities and available resources. 9. Implement, monitor and maintain standard operating procedures and operational policies to ensure safe, consistent and highquality diagnostic service delivery. 10. Identify problems, risks and emerging trends early, developing and implementing mitigation plans and escalating concerns to the Specialty Management Team where required. 11. Ensure robust systems are in place for performance reporting, monitoring and analysis, including accurate data collection for capacity and demand planning, utilisation tracking and income variance monitoring. 12. Drive improvements in productivity, efficiency and effectiveness, ensuring that CDC capacity is used optimally and that operational barriers are addressed promptly. 13. Ensure effective use of resources, recommending changes, initiating corrective actions and contributing to divisional decisionmaking to support sustainable service delivery. 14. Work as an integral member of the specialty and divisional operational teams, supporting shared objectives and contributing to Trustwide diagnostic transformation. 15. Act as the operational point of contact for estates and facilities issues affecting the CDC, ensuring timely escalation and resolution of building, maintenance, environmental and equipment-related concerns. 16. Work with Estates, Facilities and Medical Engineering teams to ensure the CDC environment remains safe, compliant and fit for purpose, including oversight of planned and reactive maintenance affecting service delivery. 17. Support the coordination of estates-related works, ensuring minimal disruption to diagnostic activity and effective communication with clinical and operational teams. 18. Monitor environmental risks, such as temperature control, ventilation, infection-prevention requirements and space utilisation, escalating issues promptly through appropriate governance routes. 19. Act as a key contributor to the Improving Together workstream, promoting a culture of continuous improvement, staff engagement and operational excellence. 20. Be able to deliver sensitive or contentious information to large groups of staff at Trust and Divisional board meetings. Please see attached JD for full responsibilities.