Catering Assistant

At Mitie we bring out the best in places. Unlocking their potential so that everyone looks forward to using them and can do their best work in them. From offices and shopping centres to hospitals and airports, we create better places for the communities we serve to thrive.

We're looking for a Catering Assistant who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning schedules.

Contract

Permanent

Type of Employment

Part Time

Rate of Pay

£12.71 per hour

Shift pattern

including evenings and weekends

Location

Russells Hall Hospital, Pensnett Road, Dudley, West Midlands, England, DY1 2HQ

Successful candidates will primarily be based at Russell's Hall Hospital; however, flexibility is required as you may be asked to work at Guest Hospital and Corbett Hospital to support operational requirements.

Responsibilities✅ Prepare and maintain retail outlets, restaurant areas, Starbucks counters and ward kitchens.

✅ Assist with meal ordering using electronic tablets and support patients with menu selections.

✅ Serve meals, drinks and refreshments while maintaining excellent customer care standards.

✅ Replenish stock, merchandise products and maintain attractive displays.

✅ Operate tills, process payments and follow cash-handling procedures.

✅ Clean equipment, utensils and working areas to meet hygiene and infection prevention standards.

✅ Work flexibly across multiple departments following full training.

✅ Follow all health & safety, food safety and company procedures.

✅ Communicate effectively with patients, visitors, colleagues and management teams.

✅ Support the delivery of high-quality hospitality across all outlets.

What We're Looking For✅ GCSE English and Mathematics (or equivalent) are essential.

✅ Previous experience in hospitality, retail, coffee shops, restaurants or similar customer-facing environments is desirable.

✅ Comfortable using tablets and digital systems.

✅ Able to work in chilled preparation and storage areas.

✅ Strong communication and interpersonal skills.

✅ Reliable, organised and adaptable.

✅ Positive attitude and willingness to learn new skills.

✅ Ability to work independently and as part of a team.

Training and DevelopmentSuccessful applicants will receive training and support to work across

-Patient Meal Services

-Retail Services

-Restaurant Services

-Starbucks

-Hospitality Services

This variety provides excellent opportunities to gain experience in multiple areas and develop a rewarding career within Mitie.