Receptionist

Receptionist

Contract

Professional Services, Production & Technology

Location

Bolton, BL5 1EE

Hours of work

40

Contract Type

Permanent

We are seeking a professional Receptionist to provide a welcoming and efficient front-of-house experience, ensuring every visitor to the business receives a consistently high level of service.

​Reporting to the Workplace Manager, you will play a key role in delivering a positive first impression while upholding organisational procedures and security requirements.

Job Description

We are looking for someone who can manage the reception area effectively, prioritise daily tasks, and support wider workplace operations.

​This role requires strong communication skills, attention to detail, and the ability to handle multiple responsibilities in a dynamic environment.

Key Responsibilities

Provide a welcoming, professional first point of contact for all callers and visitors

Answer incoming calls, manage enquiries, and relay messages accurately when required

Meet and greet visitors, ensure relevant approvals, and escort guests as necessary

Maintain the reception area to a clean, tidy, and presentable standard at all times

Ensure accurate sign-in/sign-out records for all visitors and maintain daily visitor lists

Monitor and order office supplies, maintaining reception equipment

Support the Workplace Manager with operational activities and administrative tasks

Arrange meeting rooms and ensure readiness for meetings and events

Professional and Personal Competencies/Qualifications

Excellent communication skills (written and verbal)

Strong customer relationship skills and ability to handle challenging situations positively

Good interpersonal skills with the ability to articulate messages clearly

Strong planning, organising, and problem-solving abilities

Ability to work under pressure and manage multiple tasks

Experience in a reception role within a building or site environment with security protocols and high visitor volumes

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #Becomewhoyouwant, #Bepartofsomethingbigger,

#aplacetobeyou,

#facilitiesmanagement

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.

We are proud to be a Gold Employer Recognition Scheme (ERS) award holder and a signatory of the Armed Forces Covenant, recognising our commitment to supporting veterans, reservists, and military families. Through our Joint Forces Programme, we provide mentoring and support to members of the Armed Forces community and their spouses as they transition into civilian careers.

We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.

If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com