Customer Service Advisor – Home Working

No experience No problem Full training is provided to help you become an expert in our procedures and services.

We are looking for confident, energetic individuals for a Customer Service role in the Birmingham area. This role involves taking inbound Customer Service calls; no Sales!

As a Customer Service Advisor, you will be the first point of contact for the company, responsible for engaging with customers, providing support with a number of various queries & ensuring that the customer is dealt with in a professional manner, whilst promoting a positive experience.

We're are looking for a confident communicator.

This is an amazing opportunity with possibilities of progression and growth.

Responsibilities

· Build rapport with customers in a consultative manner

· Listen to the customers needs to ensure a positive and unique solution to their queries

· Provide exceptional customer service by demonstrating indepth knowledge of the services the company provides

· Ensure all administration is completed accurately

If you are interested, please apply now!

Location

Manchester, Greater Manchester