NHS Jobs

Receptionist/Administrator

Cradley Heath B64 6JN

Key information

Pay
£24,960
Hours
Full-time
Contract
Permanent
Posted date
16 Jul 2026
Closing date
15 Aug 2026

About this role

We are looking for a Receptionist/Administrator to join our friendly and supportive team. The Practice Old Hill are looking for a Receptionist/Administrator for 22.50 hours per week.

Main Responsibilities

Key duties will include

Responding to patient queries and liaising with the wider primary care team as well as managing appointment requests, signposting patients to our range of services and maintaining patient records and confidentiality. Emailing, scanning and coding clinical correspondence. Processing prescriptions requests. Utilising other information systems to support efficient workflow processes.

Ideal Candidate

Interested? What you will need to be considered: Reception or customer care experience is essential as well as an excellent communicator both spoken and written. Must have basic PC skills such as Word, Excel and email. Able to work within processes, procedures and maintain confidently and data security. Previous experience of working in the NHS is welcome but not essential.

Package Description

What we can offer you as a

Receptionist/Administrator

Pay rates always above the national wage. 27 days holiday a year as well as bank holidays minimum for full time staff. NHS Pension scheme. Apprenticeship opportunities. Varied opportunities for career development within our wider organisation and a range of other exciting employee benefits such as car benefit scheme, cycle to work schemes, travel season ticket loans, discount cards and employee wellbeing services.