Regulation and Quality Intelligence Officer

Salary £37,821.60 - Full Time (40 Hours)

Remote working with occasional travel to meetings as required.

Barchester Healthcare are looking for a Regulation & Quality Intelligence Officer to join our Regulation and Quality Improvement team and you’ll play a key part in turning complex data into clear insights that drive decision-making at the highest levels. If you’re an analytical thinker with a passion for improving quality and regulatory standards, this role offers the chance to make a meaningful impact across a large and diverse organisation.

You’ll work closely with the Regulation & Quality Improvement Team, providing accurate reporting, monitoring regulatory activity, and supporting continuous improvement across our care homes and hospitals. This is a role for someone who thrives on detail, enjoys problem-solving, and can confidently communicate findings to senior stakeholders.

Responsibilities will include

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Regulatory monitoring

Analyse weekly internal regulatory activity and support the Regulation & Quality Improvement Team with clear, actionable insights.

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Trend analysis

Track statutory notifications, safeguarding referrals and under-reporting, highlighting emerging themes and risks.

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Senior reporting

Produce high-quality reports for the Board, Executive Board and Senior Management Team using qualitative and quantitative data from multiple sources.

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Inspection oversight

Maintain oversight of all external inspections, including CQC Single Assessment Framework activity, draft report summaries and competitor intelligence.

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Data quality assurance

Ensure all information used in analysis is accurate, timely and robust.

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Sector research

Monitor developments across regulators and the wider health and social care sector.

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Risk profiling

Provide updates on changes to service risk profiles and highlight areas requiring attention.

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Cross-team collaboration

Support the wider Quality, Risk and Compliance Directorate with reporting needs and attend internal and external meetings as required.

The skills experience and qualities we are looking for include

• Strong ability to interpret complex qualitative and quantitative data.
• Experience within health and social care or another regulated sector.
• Highly organised with a meticulous approach to data and reporting.
• Confident in producing clear written reports and communicating findings verbally.
• A proactive, supportive team member with a strong work ethic and a drive to improve quality.

Rewards Package

• Access to a range of retail and leisure discounts
• Access to a range of wellbeing support and Best Doctors Service
• Opportunity to develop within a hugely supportive team

Barchester have proudly been awarded a two-star outstanding rating by Best Companies, ranked 11th in the top 20 Best Health & Social Care Companies to work for and 14th in the Top 25 Best Big Companies to Work For in the UK.

If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.