Night Porter

Job Vacancy

Night Porter at Foxhills Collection

Are you a dedicated individual with a passion for providing exceptional service? Foxhills Collection is currently seeking a motivated Porter to join our esteemed team at our luxurious establishment.

Position

Night Porter

Location

Foxhills Collection

Type

Full-time

About Us

Nestled in the heart of Ottershaw, Foxhills Collection is renowned for its exquisite accommodations, world-class amenities, and impeccable service. As a member of our team, you will have the opportunity to contribute to creating unforgettable experiences for our discerning guests.

Responsibilities

• Welcome guests upon arrival and assist with luggage and belongings
• Escort guests to their rooms and provide information about hotel facilities
• Maintain cleanliness and tidiness in public areas, including entrances and lobby
• Ensure the safety and security of those on the resort with regular resort walks and safety checks
• Handle guest requests promptly and efficiently
• To be versed in the essentials of reception and night audit to aid on the desk if needed
• Collaborate with other departments to ensure seamless guest experiences

Requirements

• Previous experience in a similar role preferred
• Excellent customer service and interpersonal skills
• Strong physical stamina and the ability to lift heavy objects
• Attention to detail and a proactive approach to work
• Flexibility to work shifts including evenings, weekends, and holidays
• Valid driver's license preferred

Benefits

• Competitive salary package
• Opportunities for career advancement and professional development
• Staff discounts on accommodations, dining, and other amenities
• A supportive and inclusive work environment
• Employee wellness programs

Foxhills Collection is an equal opportunity employer and values diversity in the workplace. We encourage individuals from all backgrounds to apply.

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We endeavour to respond to all applicants, but anticipate a large response to this advert, so should this not be possible, please assume you have been unsuccessful if we have not been in touch after 2 weeks.

This position requires the candidate to prove their right to work in the UK