HLH/2607/03 Fitness Manager

KEY DUTIES AND RESPONSIBILITIES INCLUDE

• Actively promote a positive and collaborative workplace culture that supports the Charity’s purpose of Making Life Better and i-care values to increase morale, productivity and performance.

• Design, implement and support a dynamic fitness programme, including gym-based training, group exercise classes, specialist wellbeing sessions and performance programmes.

• Ensure programmes reflect current industry trends and evidence-based practices.

• Support gym and group fitness teams to ensure high standards of delivery, safety, environment and customer service.

• Support staff recruitment and development including performance monitoring.

• Oversee all health and safety protocols, including risk assessments and safety of gym equipment to provide a secure and compliant environment for staff and customers.

• Create and curate high-quality content for social media platforms to enhance visibility, attract new members, and support community engagement in collaboration with High Life Highland marketing team.

• Introduce cutting-edge fitness concepts, technology integration (e.g., virtual classes, fitness apps), and inclusive programming for all demographics.

• Regularly review and refresh offerings based on market research and member feedback.

• Plan, organise, and deliver engaging fitness events and challenges that promote member participation, community engagement and wellbeing

• Develop partnerships with fitness brands, local businesses, and health professionals to enhance service delivery and generate income.

• Identify sponsorship and funding opportunities to support programme growth.

• Work in close coordination with sport’s governing bodies and partner organisations to ensure the provision of high-quality, inclusive fitness services.

• Recruit, train, and lead fitness instructors and gym staff, fostering a culture of excellence and continuous improvement

• Monitor KPIs such as participation rates, retention, and revenue.

• Prepare reports for senior management and contribute to strategic planning.

• Maintain an awareness and knowledge of the risk management responsibilities appropriate to their role, as identified within the HLH Risk Policy and associated guidance documentation.