HGV Service Advisor - Bicester

HGV Service Advisor

Location

Bicester

Salary

£28,000 - £34,000 basic, £38,000 OTE

Hours

Monday to Friday 42.5 hours on a three-week rotation, week 1: 7am to 4pm, week 2: 8am to 5pm and week 3: 9am to 6pm. 1 in 3 Saturday mornings.

Ref

30371

We’re recruiting a HGV Service Advisor to join a well-run main dealer in Bicester. This is an excellent opportunity to build a long-term career, with progression opportunities at a reputable dealership. If you’re an experienced HGV Service Advisor seeking a new challenge, we’d love to hear from you!

Benefits for HGV Service Advisor

• 30 Days Annual Leave including Bank Holidays rising with service with the option to purchase up to three additional days of leave
• Employer Statutory Pension Scheme
• Manufacturer training programs
• Free MOT per year
• Mental Health First Aiders
• Referral bonus if you introduce your technician friends (£1500!)
• Paternity pay – Full 2 weeks pay
• Personal Accident Scheme
• Corporate uniform provided
• Cycle to work scheme
• Onsite Parking
• EV Salary Sacrifice Scheme
• Working for a friendly family business!

HGV Service Advisor Duties

• Welcome customers bringing their vehicles in for scheduled and unscheduled servicing and repairs
• Book vehicles into the workshop and provide updates on progress
• Support the aftersales team, including workshop controllers, and assist the Service Manager with the day‑to‑day running of a busy department
• Manage customer expectations with a consistently professional approach
• Upsell additional products and services to new and existing customers

HGV Service Advisor Requirements

• Proven experience as an Aftersales Advisor within a dealership, bodyshop, or independent workshop
• A full UK driving licence

How to Apply

If you are interested in applying for this HGV Service Advisor vacancy, then please send your CV and I will contact you on receipt.

All applications will be treated with the utmost confidentiality.

Consultant

Daniel Ford - Octane Recruitment

DFOJ - 30371

Octane Recruitment is a specialist Automotive and Motor Trade recruitment agency, working with main dealerships, bodyshops, tyre management companies, parts distribution centres, independent garages, fleet operators, HGV companies, import centres and manufacturers across the UK. We recruit across the motor trade and related industries.