Ben Recruitment Ltd

Rent Income Recovery Officer - FTA (Gr 5)

London N1 7GU

Key information

Pay
£17.58
Hours
Full-time
Contract
Contract
Posted date
15 Jul 2026
Closing date
20 Jul 2026

About this role

Rent Income Recovery Officer - FTA (Gr 5)

Description

We are seeking a dedicated and detail-oriented Rent Income Recovery Officer - FTA (Gr 5) to join our dynamic team. In this crucial role, you will be responsible for managing and recovering rent income to ensure financial stability and efficiency within our organization. The ideal candidate will possess strong analytical skills, excellent communication abilities, and a proactive approach to resolving rent arrears and income discrepancies. You will work closely with tenants, landlords, and internal departments to monitor rent payments, implement recovery strategies, and maintain accurate records. This position requires a thorough understanding of rent recovery procedures, excellent negotiation skills, and the ability to handle sensitive situations with professionalism and discretion. As a Rent Income Recovery Officer, you will play a vital role in supporting the organization's financial goals by minimizing outstanding rent payments and fostering positive relationships with stakeholders. This role offers an exciting opportunity for someone passionate about finance, customer service, and operational efficiency to make a significant impact on rental income management and contribute to the overall success of our housing portfolio.

Responsibilities

Monitor rent accounts and identify any outstanding payments or discrepancies.

Contact tenants promptly to discuss rent arrears and negotiate repayment plans.

Liaise with landlords, housing officers, and other stakeholders to facilitate rent recovery.

Maintain accurate and up-to-date records of rent payments and recovery actions.

Implement enforcement actions in accordance with organizational policies and legal requirements.

Provide detailed reports on rent income recovery progress to management.

Offer advice and support to tenants regarding their rent obligations and payment options.

Collaborate with internal teams to improve rent income processes and procedures.

Hours Per Week

36

Start Time

09:00

End Time

17:00

Pay Per Hour

£17.58

Location

Sutton, London

Should you wish to apply for this job opportunity, please send an up to date CV.

Disclaimer

This job opportunity is for job applicant(s) who reside, in the UK

Location

Sutton, London