QCM Healthcare

Care and Support Worker

Colchester CO3 0NW

Key information

Pay
Salary not listed
Hours
Full-time
Contract
Permanent
Posted date
16 Jul 2026
Closing date
14 Aug 2026

About this role

Please note we are unable to offer Certificate of Sponsorship

You must have a Full UK licence and access to your own car to carry out the role

QCM Healthcare is expanding, and we’re looking for compassionate, resilient people who want to support individuals experiencing mental health challenges. If you’re someone who believes in dignity, respect, and person‑centred care, this role could be perfect for you.

Our teams specialise in caring for people with complex needs, including

Learning Disabilities

Autism Support

Challenging Behaviour

Eating Disorders

Nursing & Complex Care

Dementia Care

We believe in long‑term support, safety, and dignity — always.

What You Can Expect in This Role

As a Mental Health Care Assistant, you’ll play a vital role in supporting patients during transport, ensuring their safety, comfort, and wellbeing. You’ll also be responsible for driving the ambulance and working closely with healthcare professionals.

You’ll thrive here if you’re empathetic, calm under pressure, and passionate about human rights and person‑centred care.

Key Responsibilities

Transport patients safely, including individuals in crisis or detained under the Mental Health Act.

Build trust through active listening and compassionate communication.

Follow care plans, risk assessments, and safety protocols.

Use de‑escalation techniques to support patients in distress while maintaining dignity.

Record patient information accurately (digital or paper).

Drive and maintain company vehicles to a high standard.

Keep vehicles clean, stocked, and ready for use.

Work collaboratively with healthcare professionals to deliver exceptional care.