Professional Practice Support Team Leader

Number of Vacancies

1

Time Type

Full time

Worker Type

Regular

Proposed Interview Date

Thursday, August 13, 2026

Hours of Work

37

Hiring Manager

Sarah Rennard

Contact Number

01482 612940

Job Description Summary

This is a full time permanent position

Business Support Team Leader within Children, Young People and Family Services provides an excellent opportunity to manage and provide guidance to Fostering Team Coordinator Team, and Fostering and Adoption Panel Team, ensuring they deliver a high quality and effective business support service. Lead, manage and develop staff within Children, Young People and Family Services business support ensuring all aspects of support services are provided in line with practice standards and corporate guidance.

The post holder will work with Heads of Service, Group Manager, Service Managers identifying business support pressures deploying resources effectively to meet the demand. Develop and maintain effective relationships with senior and wider management team members ensuring appropriate support is being provided by the service. They will also support Business Support Team Leader on improving and implementing changes in administration processes which will have a positive impact on an effective delivery of service to Foster/Connected carers, adoptive parents who care for children, young people, and their families.

The post holder responsibilities include management of various approval panels, oversight of panel members HR/Financial processes, Fostering Review administration, support recruitment process and administration processes associated with fostering and connected carers along with other management oversight support.

The post holder should hold Level 3 business administration qualification, have experience of minute taking producing minutes whilst meetings are taking place direct onto a laptop you must therefore have excellent IT experience, the role can be emotionally demanding and be able to maintain confidentiality. Evidence continuing professional development, have extensive administration experience, interpersonal and communications skills to essential to deliver an efficient and affective business support service.

The post is based at Kenworthy House. Hybrid working arrangements are in place.

At Hull City Council we are committed to our children and young people and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.

If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.

Why it's great to work for

Hull City Council

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Up to 30 days annual leave depending on grade and length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture

ROLE AND PURPOSE

The post holder will provide effective, efficient and customer focussed support services to Fostering and Adoption Teams ensuring compliance with procedures and practices to support the delivery of efficient front line services. The post holder will also provide support to the Professional Group Leader as required.

PRINCIPAL ACCOUNTABILITIES

1. Manage an effective and efficient service support function ensuring service priorities are promoted through positive customer care by delivering continuous high quality support for the Fostering and Adoption Service, teams and customers.

2. To promote and safeguard the welfare of children, young people and/or vulnerable adults.

3. Supports Fostering and Adoption Group Managers and Team Managers ensuring corporate policies, children’s services guidance and Regional Adoption Agency (RAA) panel processes are adhered to; monitoring and continuingly reviewing service support systems and procedures ensuring improvement and maintenance of an effective service is delivered throughout. Assists with the production of performance data and reports as required by service managers. Ensure efficient communication channels are in place within the teams, with Service Managers, Team Managers and peer colleagues. Ensuring appropriate feedback and dissemination of information is effectively delivered.

4. Responsibility for the direct management of the Fostering and Adoption panel team whilst co-ordinating, allocating, and monitoring support. Prioritising and delegating workloads to ensure the service meets corporate strategic service and RAA delivery objectives and legislation requirements are fulfilled. Managing and continual monitoring of staff performance and skills in order to ensure a motivated and effective workforce. Leads on the recruitment and selection of staff, planning effective inductions, delivery of in house training, supervisions, carry out and monitor PGPnd individual’s learning and development. Allocate, organise and prioritise teams work to meet departmental requirements. Assists Professional Practice Group Leader with any appropriate work requests.

5. To provide a wide range of office based services, communicate effectively with members of the public, the call centre and internal and external agencies to ensure best service delivery. To ensure excellent customer service meets customer promises and service standards of the service area and across others as required.

6. Service complex and highly sensitive panels which involves working within statutory and procedural timescales; prior panel preparation, taking and preparing accurate minutes within a sensitive and highly confidential environment. Produce an accurate reflection of discussion and decisions made and pursue any follow up action in accordance with statutory deadlines.

7. Manage a range of systems including sensitive personal information, ensuring data protection guidelines (GDPR) are adhered to. Monitoring of archived and destruction of files to ensure statutory guidelines are adhered to and ensure accurate information is recorded and updated in accordance with procedures. Ensure teams are supported within set criteria and guidance to facilitate the services they provide.

8. Assists both the Professional Practice Group Leader and Service Managers in the day to day management of Health and Safety for the designated Fostering and Adoption office area. Promoting a Healthy and Safe working environment, inform, offer advice and guidance to staff teams ensuring Health and Safety procedures are adhered to.

9. Responsible for preparing financial information reports for Group Managers, advising on anomalies in conjunction with financial regulations and audit guidelines. Ensures timeliness of payments to customers and suppliers. Contributes to overall distribution of budget coding by monitoring. Responsible for rectifying discrepancies within budgets by investigating unexplained spend, identifying correct cost center and processing journal transfers.

10. The Health and Safety at Work etc. Act 1974 and associated legislation places responsibilities for health and safety on Hull City Council, as your employer and you as an employee of the council. In addition to the Councils overall duties, the post holder has personal responsibility for their own health, safety and wellbeing and that of other employees; additional and more specific responsibilities are identified in the Council’s Corporate HS policy.

NC4464.Professional Practice Support Team Leader Fostering Adoption.docx

Compensation Grades

GRADES 6.

Pay Ranges

£29,540.00 - £32,061.00

Job Classifications

3- Not Politically Restricted - Designated As Not Politically Sensitive (Politically Restricted Posts), 5- Enhanced (Child Workforce) - (Disclosure and Barring Service (DBS)), Casual - (Travel Allowance Policy), No - (Childcare Disqualification Requirement), No - (Statutory Post), OSP - Other Support Staff (School WorkForce Census)

Benefits of

Working of Hull City Council

• A competitive salary
• An excellent pension through the Local Government Pension Scheme (LGPS)
• Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
• Career development and learning experiences from a range of training courses and learning methods
• Supportive and forward-thinking culture
• Great career development opportunities

Please ensure that you complete and submit your application by midnight prior to the closing date. Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

We are committed to increasing the diversity, equality, and inclusion within our workforce to represent the people we serve and build an environment in which everyone can feel like they belong. We encourage people from all backgrounds to apply.

We adopt a ‘name blind’ approach to shortlisting. Recruiting managers will not have access to personal information, including your name and contact details, until a shortlisting decision has been made. Equality monitoring information is not accessible by recruiting managers at any stage.

We reserve the right to amend the dates associated with this advert, which may include closing the advert early where required.

The Council is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all employees and volunteers to share this commitment.

Online searches, including social media, may be carried out as part of the recruitment process.