Senior Analyst Programmer

Package Description

• £Competitive Salary
• Based onsite at our Liverpool Head Office

Employee Benefits

• Discounted onsite gym
• Contributable company pension scheme
• 10% store discount at all our retail stores
• Death in Service Benefit
• Long service recognition scheme
• Stream - access to flexible pay, financial wellbeing support, exclusive colleague discounts, savings opportunities, and much more.
• MyHB colleague benefits platform with access to:- Discounts UK wide on retail, leisure, hospitality venues
• Employee Assistance Programme with 24/7 confidential counselling and advice line
• Completely confidential services to you.
• Low-cost voluntary insured health cash plans and cancer cover

Job Introduction

We have an exciting opportunity for a Senior Analyst Programmer to join our IT Department. As a key member of the team, you will play a pivotal role in delivering technology solutions that support the continued growth, efficiency and resilience of the business.

This role will lead the development and enhancement of business-critical systems, ensuring they continue to deliver long-term value while supporting an expanding retail operation. You'll provide technical leadership across a range of development projects, working closely with stakeholders to design scalable, maintainable and commercially aligned solutions that improve operational performance and reduce business risk.

Managing and developing a team of Analyst Programmers and Junior Analyst Programmers, you'll foster a collaborative and high-performing environment, championing best practice throughout the software development lifecycle. You'll also play a key role in shaping solution architecture, driving continuous improvement and ensuring our technology platforms are well positioned to support future business growth.

Job Overview

• Leading the design, development and delivery of major IT development projects, ensuring technical solutions align with business objectives, project timescales and operational requirements.
• Working collaboratively with business stakeholders to gather, analyse and document requirements, producing clear functional and technical specifications.
• Designing and developing high-quality software solutions in line with agreed programming standards and industry best practice.
• Leading solution and application architecture activities to deliver scalable, integrated solutions that minimise technical debt and support future growth.
• Developing and maintaining integrations between core and peripheral systems using web services, socket connections and other appropriate technologies.
• Providing third-line technical support, investigating, troubleshooting and resolving complex software and system issues.
• Managing, coaching and developing Analyst Programmers and Junior Analyst Programmers, supporting both technical capability and career development.
• Coordinating development activities across internal teams and third-party suppliers, ensuring successful delivery of business-critical solutions.
• Supporting change management processes through code reviews, testing, quality assurance and controlled software releases.
• Researching emerging technologies and recommending innovative, cost-effective solutions that enhance business capability and operational efficiency.
• Acting as the technical interface between third-party suppliers and commercial teams, ensuring external partners remain aligned with business priorities and strategic objectives.

Minimum Criteria to Apply

• Significant experience across the full software development lifecycle, with extensive expertise in IBM i (AS/400) platform, with strong proficiency in RPG programming
• Proven experience leading software development projects and coordinating technical delivery within a complex business environment.
• Experience managing, mentoring and developing technical teams, with the ability to inspire high performance and continuous improvement.
• Strong ERP development and software integration experience, including developing interfaces between core and peripheral systems.
• Experience working within retail and EPOS environments, with knowledge of warehouse and distribution centre software systems.
• Extensive experience investigating, troubleshooting and resolving complex software and application issues.
• Strong solution design and application architecture experience, with the ability to develop scalable, maintainable and commercially focused systems.
• Excellent communication and stakeholder management skills, with the ability to build effective relationships across technical and non-technical teams.
• Strong organisational skills, with the ability to manage competing priorities and deliver high-quality outcomes within agreed timescales.
• A proactive, analytical and solution-focused approach, with a commitment to continuous improvement and adopting new technologies.
• A customer-focused and collaborative mindset, with the ability to work effectively with colleagues, stakeholders and third-party partners.