Administration Assistant

As one of the Best Big Companies to Work For, we have a rich history of loving our customers and looking after our teams. We understand that success is achieved through our people, and we are searching for a committed and passionate Administration Assistant to join our growing business.

PURPOSE OF THE ROLE

Provide efficient and accurate administrative support to the International & Partnerships department, ensuring daily tasks are completed promptly to help achieve departmental objectives and support business growth in both new and existing markets.

KEY ACCOUNTABILITIES

• Provide comprehensive support with;
• back office management, raising POs, processing orders, and resolving operational queries.
• onboarding of new partners, maintaining new business documents and updating partnerships tracker.
• projects including research, planning and implementation.
• B2B delivery implementation in collaboration with retail teams.
• Liaise with internal teams and suppliers to gather product information and artworks to allow for in-market product registration.
• Create, update and maintain supporting documents to implement cycle changeovers
• Produce and distribute reports to support partners with cycle implementation, product updates, sales performance and trends.
• Create and manage yearly team workload planner, ensuring visibility of deadlines and communicating changes promptly.
• Collaborate with the marketing team to develop and maintain sales materials and cycle NPD packs.
• Complete NLFs and partner product documentation to ensure accurate and timely product setup.
• Update product and range information across Iceland & partner system.
• Prepare and maintain customer meeting packs as required
• Coordinate product samples and tastings, liaising with relevant third parties to ensure timely delivery.
• Maintain customer contact and information databases inc. SharePoint sites.
• Provide support to the wider department with ad hoc tasks and activities as required.

Skills/Knowledge/Experience

• Proficient with Microsoft Office, intermediate Excel desirable
• Strong communicator both verbally and written
• Ability to build relationships at all levels
• Good attention to detail
• Sense of urgency and pace in managing their workload
• Proactive approach in dealing with problems and queries in a busy and fast paced environment
• Team player

What to expect from us

• 30% discount at Club Individual Restaurants 🍽️
• 33 days holiday (including bank holidays) ☀️
• Pension (NEST)
• Free onsite parking
• Onsite electric car charging ports
• Subsidised staff restaurant with a Michelin Star Chef and a subsidised Costa Coffee
• Annual performance related pay review
• Christmas vouchers & Christmas Savings scheme
• Long service awards
• Discounted gym memberships
• 20% off full price items at DD Clinical