Showroom Sales Consultant

The Opportunity

We are a long-established, family-run blinds and shutters business, and we’re looking for a sales-driven Showroom Consultant to join our Basingstoke showroom.

This is not a passive retail role. It is a customer-facing sales position for someone who enjoys speaking with customers, understanding what they actually need, and recommending the right solution for their home.

You will be expected to hold mature, professional conversations, ask the right questions, recommend products that are genuinely suitable, and confidently help customers move towards an informed decision.

What This Role Really Involves

Understanding what the customer is trying to achieve

Asking effective questions before making a recommendation

Recommending blinds or shutters that are genuinely fit for purpose

Explaining options clearly, simply, and honestly

Confidently asking for the sale when the solution is right

Taking responsibility for both accuracy and customer experience

This role suits someone who enjoys advising, guiding, and closing — not someone who simply waits for the customer to make all the decisions alone.

Working Hours

Part-time role, typically around 25 hours per week

Core showroom hours with Saturday working required

Some flexibility may be available for the right candidate

Occasional visits to customers’ homes may be required as part of the role

Earnings

Competitive hourly rate based on the Real Living Wage

Performance-based sales bonus, paid monthly (in arrears)

Five-Star Review Bonus, paid from day one

£20 for every five-star review where you are personally named

£10 for every four-star review where you are personally named

Paid in the very next pay packet

No cap on earnings

Strong performers can significantly increase their overall earnings through a combination of sales performance, accuracy, and excellent customer service.

What You’ll Be Doing

In the Showroom

Welcoming customers and understanding their requirements

Recommending suitable blinds or shutters

Explaining options clearly and honestly

Confidently asking for the sale

Recording specifications accurately

Remote & Follow-Up Sales

Responding to website chat enquiries

Handling incoming phone calls

Selling over the phone where appropriate

Booking showroom, video, or home consultations

Following up customers professionally to help move enquiries forward

Consultations & Visits

Conducting video consultations

Attending home consultations when required

Measuring windows accurately for quoting

Learning to place orders correctly on our systems

Accuracy & Professional Standards

Accuracy is essential in this role.

You will be expected to

Use common sense when advising customers

Ensure products will work properly in the customer’s space

Follow child safety regulations 100% of the time

Clearly explain safety requirements, payment terms, and realistic expectations

Take responsibility for getting details right from the beginning

Refunds, complaints, or avoidable errors can affect bonus eligibility — so doing things properly is a key part of succeeding in this role.

What We’re Looking For

This role does require

A full, clean UK driving licence

At least 3 years’ driving experience

Previous sales experience in retail, showroom, or consultative sales

Confidence holding professional, customer-led conversations

The ability to ask good questions before recommending a product

Strong attention to detail

A practical, honest, customer-focused approach

The confidence to guide a conversation towards a decision

Experience in blinds or shutters is not essential — full training is provided — but sales maturity, confidence, and willingness to learn are.

Why Join Us?

Family-run business with clear values

Honest sales environment

Real performance rewards

Strong emphasis on customer outcomes

Clear expectations and support

Opportunity to grow earnings through quality service, not pressure