About this role

About the job

Overview

If you're someone who thrives on organisation, loves keeping things running smoothly, and enjoys being at the heart of a busy operation, this could be the perfect role for you.

As a Facilities Coordinator, you'll play a vital part in keeping our nationwide Trade Counter network operating at its best. From coordinating maintenance and supporting new store openings to working closely with suppliers and store teams, you'll be the person who makes sure things happen, and happen well.

No two days are the same. You'll juggle multiple priorities, build strong relationships across the business, and use your organisation and communication skills to deliver a great service.

If you enjoy problem solving, working at pace, and taking ownership, you'll have the opportunity to make a real impact while helping us deliver an excellent experience for our colleagues and customers.

What's in it for you?

28 days' holiday (including bank holidays, 5 of which can be taken flexibly) increasing with service up to a maximum of 33 days
Hybrid working with up to 2 days working from home
Flexible start and end times around core working hours
Buy More Holiday - eligible colleagues can boost their holiday allowance by up to one extra week
Up to 14% employer pension contributions
Life cover up to 4x your salary
Health cash plan and discounted gym memberships (up to 25% savings)
20% discount at Screwfix and B&Q

Key responsibilities

Ensure maintenance requests are delivered to expected deadlines and standards.
Communicate appropriate information to the stores and our suppliers.
Support new store opening programme with store set up order.
Chase and communicate work progress updates.
Provide admin support to the Facilities Manager.
Process work requests in line with the service level agreement.
Raise purchase orders for payment of works.
Manage the Facilities mailbox and progress queries/requests.
Request surveys and actions from external suppliers and in house business partners.
Consistently work to improve our processes and practices.
Attend relevant supplier and facilities meetings.
Own specific elements of the facilities process, including updating details, providing information and supporting others to carry out tasks.
Manage and evaluate maintenance reports.
Manage Trade counters in a specific area for Reactive maintenance call outs.
Manage several contractors on planned maintenance attendances to ensure compliance.
Review and manage payment schedules submitted by suppliers.

Required skills & experience

Excellent organisation skills.
Strong communication and interpersonal skills.
Proven experience of successfully managing several internal relationships across a variety of levels.
Demonstrable experience of working within a deadline driven environment.
Proficient in the use of Microsoft applications – Outlook, PowerPoint, Word & Excel.
The ability to multitask and prioritise workload.
Facilities Management experience/knowledge desirable.

At Screwfix,

Your Wellbeing Comes First

Financial wellbeing

Wagestream access to track earnings and save
Access to the Kingfisher Share Scheme
Colleague support fund
Exclusive offers and discounts via our Hapi app
Cycle-to-work scheme and savings on bikes

Every day benefits

Career progression and development programmes
Coaching and mentoring to help you thrive
Access to wellbeing resourcing including PepTalk
Support networks available

Recruitment Process

We review applications on an individual basis, and if we feel you would be a good fit we’ll invite you for a call or Teams video for an informal chat about the role, and to see if we’re a good fit for you. From there you can expect a comprehensive process, with regular contact from the Talent Acquisition team who are always available, for any queries you may have.

We value open and honest conversations and collaboration, giving you a chance to learn about what we are doing in an informal and friendly environment. We want to know about you and why you feel that this is the opportunity that excites you.

Sustainability at Screwfix

We’re committed to building a better future for our community and our planet. That’s why we’re doing everything we can in six key areas: eliminating carbon emissions, reducing and recycling waste, sourcing responsibly, keeping products in use for longer, selling more sustainable products and providing sustainable packaging. We’re on a mission to put sustainability at the forefront of everything we do. Join us.

We’ve worked hard to create a culture of inclusivity and genuine community. We’re a company built on teamwork, and the best teams are ones in which everyone can share their view. Whatever your background, however you identify, you’ll be listened to, encouraged, and given the tools and training you need to get ahead. You’ll always know where you are with us. We’re open. We’re fair. And we believe in opportunities for everyone.

Please let us know at careers@screwfix.com if you need any additional support or adjustments when it comes to your application.

NO AGENCIES PLEASE

#LI-Hybrid

Rewards & Benefits

Bonus

We believe that success should be shared and hard work should be rewarded. Our yearly bonuses are based on our business targets and measures.

Cycle to work

Whether you’re a keen cyclist or looking to take up a healthy hobby, enjoy savings of up to 25-39% on bikes and accessories through the Cycle to Work Scheme.

High Street Shopping Discounts

As well as discounts at Screwfix and B&Q, you can save money at other major high street retailers.

Share Plans

Become a Kingfisher shareholder with a variety of schemes to choose from.

Gym Discount

Look after your mind and body with 20% off a Nuffield Gym membership, starting with a Health MOT and free 7-day pass.

Simply Health

From dental care to acupuncture, you can customise your health plan and claim back money for treatments.

Long Service Awards

From extra pay to bonus holiday days, we’ll celebrate your milestones with tangible rewards. It’s our way of thanking you for building a career with us.

Pension

With our award-winning pension plan, you choose your contribution amount and we add as much as 14% per month.

Life Cover

If you opt into our pension scheme, you’ll receive up to 4x your annual salary through Death in Service payment.

Retail Trust

Look after your mental health with free wellbeing resources, including a confidential counselling service.

Screwfix and B&Q Discounts

As a member of the Kingfisher group, you’ll enjoy 20% off all B&Q and Screwfix products.

Mind Training

We’ve partnered with Mind, the UK’s leading mental health charity, to our colleagues the support and tools needed to look after your mental health.

Screwfix Community

Whether you’re working from our stores, our offices or your home, you can easily stay in touch with colleagues and access the resources you need.

Self-Development

Whether you want to advance your job related skills or learn how to play the guitar, take advantage of our amazing learning tools on offer such as LinkedIn Learning.

Enhanced Family Leave

Our Enhanced Family Leave policy and resources are inclusive for all parents and include competitive pay terms, going above and beyond statutory requirements.

Benefits

at Screwfix

Training programmes

We’re growing, and we want our people grow with us. That’s why we pull out all the stops to make sure our people continue to learn and develop new skills. It’s all about giving you the tools to build a career that’s right for you.

Open Development Programme

You can take your career almost anywhere at Screwfix. Whether you want to side-step into another department or expand your business knowledge, this programme offers a huge range of learning modules and is open to all colleagues.

Aspiring Leader Programme

For those looking to step into management, this programme focuses on action-based learning. Under close mentorship, you’ll develop leadership skills as you take on real business challenges.

“It’s a really diverse opportunity to see your work come to life across some of the biggest platforms - whether it be magazines, radio, tv, newspaper. It’s really exciting.”

Alan Trice | Senior Marketing Manager

“Lots of other business areas look to us to help them understand customer data and give them support. There’s lots of responsibility.”

Sully Lawrence | Data Scientist

“When the opportunity came up to do this job I totally put everything into it, it's what I've wanted to do for years.”

Immy Love | Screwfix Live Marketing Manager

Be yourself at Screwfix

We all do better when we’re celebrated for who we are. Which is why a warm, equal and inclusive culture is integral to our culture at Screwfix. Our Employee Inclusion Network, 'Us', helps colleagues to share ideas and work collaboratively in pursuit of a fairer, more diverse workplace. With the support of our leadership team, ‘Us’ is comprised and led by true Ambassadors for Diversity & Inclusion. It’s an open space where colleagues can share experiences, learn about allyship, and ultimately, feel free to be themselves.

Application process

Apply

Applying online is simple. Fill in some basic details and upload your most recent CV. If you’re applying for a S.A. you’ll also need to complete a Situational Judgement Test.

Interview

Prior to your interview, we recommend a thorough read of our careers page and even a trip to your local Trade Counter, to learn as much about us as possible. Your interview will consist of competency-based questions, and a chat about your experience, knowledge of Screwfix and the role you’ve applied for. Interviews may be held on the phone or over video chat, followed by a visit to store to meet the team.

Offer

If we think we’re a good match, we’ll make you an official offer. Once you’ve accepted and we’ve completed the pre-employment checks, you’ll receive your shiny new contract.

Facilities and Maintenance Co-ordinator

Trade House, Mead Avenue, Houndstone Business Park, Yeovil, BA22 8RT

Fixed Term/Secondment (37.5) - Fixed

Property & Development Facilities and Maintenance Co-ordinator

Key information

About this role

Your Wellbeing Comes First