Receptionist

We are looking for a 6 week temporary, friendly, organised and customer focused Receptionist to join the Innovation Centre Medway team (fixed hours 9.36am - 5.30pm).

This is a hands on operational role supporting the smooth day to day running of Innovation Centre Medway and will include administrative tasks using bespoke computer software.

The postholder will play a key role in maintaining a safe and well presented environment for tenants, visitors and staff, while working closely with the wider site team. They must be a qualified Fire Warden and First Aider.

What You’ll Be Doing

Operate the main reception desk, welcoming tenants and visitors in person, by phone and by email

Using bespoke software and Microsoft products, Manage meeting room bookings and prepare meeting and conference facilities including end-of month reporting

Provide administrative support across Innovation Centre activity, including finance, property and café services

Support the Front of House Manager and Centre Manager with ad hoc tasks as required

Manage and support front of house IT systems such as door entry system, telephones, AV equipment, photocopier and scanner.

Carry out Health and Safety duties – including acting as a Fire Warden and supporting evacuations when required, and maintaining compliance with site safety procedures.

Act as a First Aider, providing initial response when required and maintaining first aid arrangements on site.

Experience

Strong computer literacy including Microsoft Outlook, Excel and Word and be willing to learn other ICT systems such as the bespoke meeting room system and SharePoint

Experience of working with the public and/or customers

Either have the fire evacuations training or be willing to undertake

At least two years’ experience working in a reception or equivalent customer service role