Accommodation Advisor

Accommodation Advisor

Salary

£16,005.33 for 20 hours

Location

Milton Keynes

Rebuilding your life after prison is one of the toughest challenges a person can face. But with the right support, it's possible. That's where you come in.

We're looking for an Accommodation Advisor to join the team- someone with a rare mix of compassion, resilience, organisation and flexibility. This is for the person who understands that rehabilitation isn't just about offering advice; it's about rolling up your sleeves and proactively supporting individuals on their journey towards securing stable accommodation and rebuilding their lives.

About the Role

You'll mainly be based out of the probation office and will work with a caseload of individuals to provide advice and support relevant to their housing needs. You'll carry out initial assessments to understand needs and agree an action plan. This may include support to end/sustain a tenancy, find accommodation or basic budgeting advice. Whilst we don't provide accommodation, we work with organisations that do, and nurturing these relationships is key in this role.

What You'll Be Doing

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Collaborating with key partners

You'll work alongside probation and other stakeholders to secure housing solutions i.e local authorities, housing strategy teams and landlords.

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Caseload management

You'll manage multiple individuals, balancing their needs while keeping up with all the related admin.

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Working to KPI's

You'll be responsible for meeting performance targets and deadlines. Success in this role requires strong time management, prioritisation, and a results-driven approach to ensure the best outcomes.

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Quality Recording

Keep thorough records of all your work on our IT system, ensuring progress is properly tracked.

What We're Looking For

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Relationship Building

You're able to connect with people at all levels, engaging with key stakeholders within probation and building relationships with service users in a way that's genuine, promotes a sense of trust and is non-judgmental.

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IT and Administrative skills

Keeping meticulous records of every interaction within strict set timelines to measure client progress and ensure effective interventions.

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Safeguarding awareness

You are supporting complex individuals at a challenging time in their lives and will need to be able to identify any safeguarding risks.

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Ownership

You will be the sort of person who thrives on taking ownership, even during the busiest of times and is motivated by getting results.

• We particularly welcome applications from those with experience in housing and an awareness of housing legislation

Whilst we welcome applications from those with lived experience, this role requires an enhanced DBS check and HMPPS EL1 vetting. Due to the time required to complete these checks, successful candidates will be offered a start date at least 6 weeks from the point of job offer. This should allow sufficient time for all necessary pre-employment clearances to be obtained

Our Justice division is dedicated to transforming lives and creating safer communities. Our mission is to reduce reoffending, build stronger communities, and help people realise their potential.

At Ingeus, we've spent time listening to our employees to build our benefits package;

• 25 days of annual leave plus bank holidays, with the option to trade for additional leave.
• EAP Support programme available 24/7, including 6 free counselling sessions.
• Private medical insurance and life assurance.
• Up to 2 days of Community Giving (volunteering) each year to support a cause that matters to you.
• Eyecare vouchers to help with glasses or eye care.
• Online Shopping discounts
• Cycle to Work scheme and travel season ticket loan.
• Long service awards to celebrate your commitment.
• Salary Finance offering financial education and advice.
• The opportunity to purchase extra benefits like critical illness cover and dental insurance.

We understand that everyone's journey is different, and we're committed to making our recruitment process as inclusive and accessible as possible. If you require any support or adjustments-whether that's help with the application, interview format, or anything else-we're here to listen and work with you to find the best approach.

Our goal is to ensure you can showcase your skills and potential in a way that works for you. Please don't hesitate to contact us at to discuss how we can support you

If you think you have what it takes, don't delay and apply today - We may shortlist and conduct interviews before the closing date and if we receive enough applications this role may close early.

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.