NHS Jobs • Ashford TW15 1HH

Practice Manager

About this role

Practice Manager Job description. Key responsibilities The following are the core responsibilities of the Practice Manager. There may be, on occasion, a requirement to carry out other tasks. This will depend on factors such as workload and staffing levels. Finance Together with accountancy support, responsible for the finances of the practice Ensure the organisational requirements of the practice contracts with NHSE are fully met and complied with Support the Partners to develop and implement processes to achieve clinical targets of QOF and enhanced services. Directly contribute to profit improvement by exploring areas for increasing income and reducing costs. Liaise with the accountant, bank, and business insurance companies as appropriate or as directed by the Partners. Oversee the administration of the NHS Pension and Stakeholder Pension Schemes Liaise with the ICS and payment agencies regarding queries with payments relating to the contract, e.g. enhanced services. Manage the Partners drawings in consultation with the accountant. Strategic Planning Working with colleagues and the Partners to. Keep abreast of current affairs and identify potential opportunities and threats. Assess and evaluate accommodation requirements and manage development and expansion opportunities if appropriate. Assist the practice in the wider community and with forging links with other local practices, education bodies, the LMC and relevant agencies and in particular working collaboratively within the PCN. Formulate objectives and research and develop ideas for future practice development. To make recommendations to the Partners for practice development about enhancing patient services and potential sources of income Lead and coordinate projects within the practice. Human Resources Overall responsibility for all aspects of HR Recruitment and selection of staff working, including contracts of employment and job descriptions. Employment Law compliance for the disciplinary and dismissal process and after discussion with the partners take any legal advice necessary. Awareness of current employment legislation Development and maintenance of good employee/employer relationships Ensuring that members of the existing staff team are aware of any changes that occur in the practice. To maintain good communication at all times with the practice team To oversee rotas which allow good staff cover at all times as well as giving the flexibility required at short notice to cover for illness, etc. Workforce planning to ensure a good skill mix with staff having the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively To implement pay rises/scales and increments at the appropriate time. Responsibility for appropriate paperwork for doctors/staff DBS (Disclosure and Barring Service) checks To meet with PCN and attached staff as and when necessary and arrange/attend regular meetings with partners to discuss all issues around patient care. To ensure that suitable facilities are available to enable all staff to work within the practice. Be responsible for the health and safety policy and its implementation. Facilitate the development of a multi-disciplinary effective primary health care team. Information Technology Ensure the update of appropriate information governance systems. Ensure all Practice IT and telephone systems are functioning effectively. Ensure the IG and DSP toolkit requirements are met. Keep abreast of new technology and ensure existing IT is used to its full potential. Patient Services Ensure that the Practice complies with NHS contractual obligations in relation to patient care. Maintain registration policies and monitor patient turnover and capitation. Oversee and manage effective appointment systems. Routinely monitor and assess practice performance against patient access and demand targets. Premises and Equipment Manage all aspects of the related practice premises. Represent the practice to negotiate leasing contracts and their renewals. Liaise with NHSE in notional rent review. Ensure property owned by the partners is safe, effective, and fit for purpose. Be responsible for planning and premises expansion projects. CQC/Compliance Oversee and maintain compliance with CQC regulations and ensure that the practice meets the essential standards and is inspection ready. Ensure the practice maintains compliance with its NHSE contractual obligations. Communication Ensure compliance with the latest NHS recommendations and GDPR. Understand the practice communication systems. Build/maintain good working relationships with the NHSE, ICS hospitals, community agencies, other GP practices, PCN, pharmacists, education bodies, voluntary and private organisations. Represent the practice at meetings and seminars. Assist and support the Partners corporately and at individual level to fulfil the requirements of revalidation. Present a professional image and always promote the practice. Share skills and expertise with others. Other This is not an exhaustive list and may be changed considering ever-changing service need and national and local policy. Therefore, the job description will encompass any other duties deemed appropriate for the post holder within the scope of the post as determined by the partners.