Practice Manager

The

Practice Manager is responsible for

a. Overseeing the day-to-day operations of the organisation, ensuring staff achieve their primary responsibilities. b. Functional and direct line management of the nursing and non-clinical staff. c. Managing the recruitment and retention of staff; with associated employment checks, Induction and onboarding to relevant IT systems including acting as Smartcard Sponsor. d. Establishing, reviewing, and regularly updating job descriptions and person specifications. e. Implementing and embedding an effective staff appraisal process and ensuring all staff complete mandatory training as per NHS requirements. f. Implementing effective systems for the resolution of disciplinary and grievance issues in line with HR policies. g. Maintaining an effective overview of, and ensuring compliance with, HR legislation. h. Ensuring all staff have the appropriate level of training to enable them to carry out their individual roles and responsibilities effectively. i. In conjunction with the bookkeeper, managing the financial elements of the organisation, including budgets, submitting claims, stock management, petty cash and purchasing, seeking to maximise income and reduce expenditure. Oversee budgeting, financial planning, and resource allocation to ensure the practice operates within financial parameters while maximizing service quality and patient satisfaction. j. Ensuring the organisation has appropriate insurance cover. k. Regularly test, update, implement and embed a safe and effective business continuity resilience plan. Ensure the ICB are updated when any changes occur to this document. l. Managing contracts for premises related services i.e., cleaning, gardening, window cleaning etc. m. Managing premises maintenance and repairs. n. Managing the procurement of equipment, supplies and services. o. Coordinating the reviewing and updating of all organisational policies and procedures. p. Managing staff safety in the workplace, ensuring Risk Management, Infection Control and Health and Safety policies, assessments and audits are completed. q. Ensuring servicing, calibration, and external risk assessments such as Fire Safety are conducted. r. Coordinating projects within the organization. s. Coordinating and leading the compilation of organisational reports. t. Ensuring the team reach QOF/LCS/ES and IIF targets (supported by the nursing and administrative leads) and submitting claims for these. u. Adopting a strategic approach to the management of all patient services matters. v. Ensuring the organisation maintains compliance with its NHS contractual obligations and supporting Clinical Governance. w. Actively encouraging and promoting the use of patient online services. x. Maintaining the practice website. y. Liaising at external meetings as required. z. Marketing the practice appropriately.