Hospitality Assistant - BANK

Are you someone who delivers exceptional service with a

touch of luxury? We are looking for a Hospitality Assistant to join our

friendly and dedicated team!

You will contribute to a seamless hospitality experience by

supporting mealtimes, maintaining tidy and well‑organised dining spaces,

managing stock and temperature checks, and assisting residents with their day‑to‑day

non‑care needs.

If you have a passion for creating a warm, welcoming

environment and making people feel at home, we’d love to hear from you.

Apply now and become part of something meaningful!

We offer some excellent rewards and benefits

including

• We

offer all team members 1 free meal per shift.

• Uniform

provided.

• Enhanced Bank

Holiday pay.

• Recognition

and staff appreciation initiatives.

Location

Beechwood Grove, 44-48 East Dean Road, Eastbourne BN20 8EH

Pay

£13.20 per hour

Contract

Zero Hours (Bank)

Shift

Days (7am to 7.30pm, including some weekends)

What do you need to succeed

Our Hospitality Assistants, assist our care teams to provide

an exceptional hospitality service, supporting the Head Chef, Reception Teams,

Housekeeping and Lifestyles Team.

This is a key role at the heart of our residents’ daily

lives, so strong people skills and good organisation are essential. If you have

hospitality experience and a genuine interest in care, this could be the

perfect opportunity for you.

As a Hospitality Assistant, your key responsibilities

will include

• Assisting

with meal service either in resident rooms or dining rooms.

• To

ensure that water/drink jugs are regularly refilled in resident rooms.

• Help

set up and clear down tables before and after lunch service.

• Recording and monitoring the temperatures of

fridges and dining room service stations to meet compliance standards.

• Maintaining

the Bistro to ensure it remains clean, organised and consistently well

stocked.

• Attending

to residents “non care” related needs including opening/closing curtains,

changing TV channels etc.

To be successful in this role, you need to have/be

Essential

• Previous

experience of working in a similar role within a luxurious setting.

• 'Can

do' attitude and willingness to work with us in ensuring we support our

residents with the best quality service.

• Customer

facing experience including building working relationships with internal and

external stakeholders.

Personal Attributes

• Reliable

and punctual.

• Ability

to work as an effective team member.

• A

professional personal appearance and standards.

• Able

to demonstrate an understanding and/or awareness of the sensitivities of

working within a care home environment.

• Able

to develop good working relationships and to represent the organisation

professionally.

• Able

to build trust and demonstrate an awareness and understanding of

individual differences.

• Motivated

to go above and beyond, and to work with passion and enthusiasm.

• Motivated

to contribute towards the team and home goals.

• A

commitment to grow and learn new things at work.

• Able

to remain approachable and calm under pressure.

“Our mission” is to provide exceptional homes

for people to live, love and be loved where everyone is part of our family.

• Family
• Integrity
• Respect
• Exceptional
• Sustainable

Apply now!

If you’re ready to start your journey and make a difference,

then don’t delay and apply today!

Proud member of the Disability Confident employer scheme

Disability Confident

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.